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- Tasks: Provide top-notch customer support and manage order processing efficiently.
- Company: Leading manufacturer of laboratory equipment based in Barnsley.
- Benefits: Stable hours, supportive work environment, and opportunities for growth.
- Other info: Monday to Friday role with a focus on organisation and detail.
- Why this job: Join a dynamic team and make a difference in customer service.
- Qualifications: Bachelor’s degree in a scientific field and experience in customer service.
The predicted salary is between 25000 - 32000 £ per year.
A leading manufacturer of laboratory equipment is seeking a Customer Services Executive based in Barnsley, England. This role involves providing end-to-end customer support and ensuring efficient order processing, purchasing coordination, and administrative functions.
Ideal candidates should have:
- A Bachelor’s degree in a scientific discipline
- Relevant experience in customer service or administration
- Strong organizational skills
- Attention to detail
- Proficiency with CRM systems
The position offers stable hours from 8:00 to 16:30, Monday to Friday.
Customer Services & Purchasing Coordinator employer: Esco
Contact Detail:
Esco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services & Purchasing Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service and purchasing. We can help you with mock interviews to boost your confidence!
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the role's demands.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Services & Purchasing Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Services & Purchasing Coordinator role. Share specific examples of your past experiences that relate to the job description.
Show Off Your CRM Skills: Since proficiency with CRM systems is essential, make sure to mention any relevant software you’ve used in the past. If you have experience with specific systems, let us know how you’ve used them to improve customer service or streamline processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Esco
✨Know Your Stuff
Make sure you brush up on your scientific knowledge and understand the products the company offers. Being able to discuss how their laboratory equipment works and its applications will show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about specific situations where you resolved issues or improved a process, as this will demonstrate your ability to handle customer inquiries effectively.
✨Organisational Skills Matter
Since the role requires strong organisational skills, be ready to discuss how you manage your time and tasks. You could mention tools or methods you use to stay organised, especially when dealing with multiple orders or customer requests.
✨Familiarise Yourself with CRM Systems
If you have experience with CRM systems, be prepared to talk about it. If not, do a bit of research on common systems used in customer service. Showing that you’re willing to learn and adapt will impress the interviewers.