At a Glance
- Tasks: Lead and support teams providing care for individuals with learning disabilities and complex needs.
- Company: Midway Care Group, dedicated to exceptional community services and person-centred care.
- Benefits: Competitive salary up to £53,600, 33 days leave, and career progression opportunities.
- Other info: Flexible hours with ongoing training and development in a growing organisation.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in care management and strong leadership abilities required.
The predicted salary is between 43000 - 64000 £ per year.
Overview
Operations Manager, Birmingham, up to £53,600 per annum. Location: multi-site role across Birmingham, Solihull, Derbyshire and Worcestershire. Hours: Full-time (37.5 hours per week), with flexibility for evenings and weekends. Reporting to: Regional Operations Director.
About Us
Midway Care Group specialises in providing exceptional services for individuals with learning disabilities, mental health and additional needs. We collaborate with individuals, families, and service commissioners to support people in living within the community, whether in transitional residential services or supported living arrangements.
Our Mission
We offer specialised residential and transitional services in an environment where rights, independence, and choice are paramount. We pride ourselves on delivering person-centred care and support that is flexible and responsive.
The Opportunity
Join our expanding organisation as an Operations Manager. You will oversee our Supported Living and Residential services across Birmingham, Solihull, Derbyshire and Worcestershire.
Key Responsibilities
- Provide day-to-day leadership to a team of Locality Managers supporting adults with learning disabilities, complex care needs, and challenging behaviours.
- Ensure personalised services that adapt to the changing needs of the individuals we support.
- Maintain high standards of care and compliance.
- Travel between services to ensure quality and support.
- Hold CQC registration for some homes.
- Spend at least 4 days per week in services, mentoring and coaching managers to achieve operational excellence.
Requirements
- Collaborate with Operational Managers to create and implement improvement plans for at-risk services.
- Lead the rollout of improvement plans, ensuring compliance and progress toward targets.
- Drive best practices and compliance by managing high-standard quality assurance across homes and services.
- Monitor safety and welfare protocols for vulnerable adults, responding urgently to concerns as needed.
- Partner with the Quality Director to identify and implement solutions for high-risk services.
- Develop targeted improvement plans with clear actions and timelines, based on a thorough analysis of issues.
- Lead on service improvement plans, monitoring those identified with shortfalls on a weekly and/or monthly basis.
- Personally lead crisis management and short-term oversight for services in need, supporting managers directly.
- Ensure clarity and team member buy-in on all improvement initiatives.
Benefits
- Competitive salary up to £53,600 (dependent on experience) including Car Allowance
- 33 days of annual leave, including Bank Holidays
- Genuine career progression opportunities within a growing organisation
- On-call support and ongoing training and development
Salary
Not disclosed beyond the stated range above.
Required Criteria
- Multi-site Residential or Supported Living Management: 3 years (preferred)
- LD and/or Mental Health support Management: 2 years (preferred)
- British Driving Licence (required)
Desired Criteria
- NVQ Level 5 in Health and Social Care (preferred)
Company & Culture
Midway Care Group is a specialist provider of care for individuals with learning disabilities, autism, and mental health challenges. The company focuses on person-centered care and creates environments that empower individuals to lead fulfilling and independent lives. The culture emphasises empathy, respect, teamwork, and continuous learning.
Apply
If you are a dynamic and forward-thinking individual looking for a new challenge, we want to hear from you. Please apply today.
Operations Manager, Birmingham, Up to £53,600 per annum employer: eScholar Academy
Midway Care Group is an exceptional employer dedicated to providing person-centred care for individuals with learning disabilities and complex needs. With a strong focus on employee development, we offer genuine career progression opportunities, competitive salaries, and a supportive work culture that values flexibility and collaboration. Join us in Birmingham and be part of a team that prioritises rights, independence, and choice for those we serve, while also ensuring your professional growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager, Birmingham, Up to £53,600 per annum
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We think you need these skills to ace Operations Manager, Birmingham, Up to £53,600 per annum
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to eScholar Academy.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of eScholar Academy. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at eScholar Academy
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with eScholar Academy, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at eScholar Academy, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for eScholar Academy could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at eScholar Academy as they’re likely seeking a candidate who can enhance their workplace culture.
