At a Glance
- Tasks: Manage programs, ensuring flawless execution and collaboration across teams.
- Company: Dynamic company specialising in high-grade electronics and innovative solutions.
- Benefits: Competitive salary, growth opportunities, and a creative work environment.
- Other info: Emphasis on creativity, collaboration, and excellence in a fast-paced setting.
- Why this job: Join a team pushing technology boundaries and making a real impact.
- Qualifications: 2+ years in customer service or management, strong problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
We specialise in designing and manufacturing high-grade electronics and electro-mechanical solutions for disruptive Industrial, Medical, and Transportation OEMs. With a commitment to innovation and quality, we strive to deliver exceptional products that meet the highest standards. Our team is dedicated to pushing the boundaries of technology and providing our clients with cutting-edge solutions that drive their success. Join us and be a part of a dynamic company that values creativity, collaboration, and excellence.
The role is to ensure flawless program execution, be responsible for strategies, implementation, and maintenance of program initiatives that adhere to organizational objectives.
Responsibilities- Maintain constant dialogue with GAM/KAM and visit when appropriate to achieve pre-agreed account objectives.
- Work closely with cross-functional teams, and MyCom to develop the scope, deliverables, required resources, project plan, budget, and timing for new initiatives.
- Work with other program managers to identify risks and opportunities across multiple projects within the department.
- Analyze, evaluate, and overcome program risks, and produce program reports for GAM/KAM and internal stakeholders.
- Meet and exceed the customer’s service expectations (OTD/OTR) whilst working within the capacity and capability limits of the organisation.
- Ensure Escatec financial measures and Department KPI’s are maintained as required (stock levels, Service Level Agreements/Manufacturing Agreements, etc.).
- Product profitability analysis comparing quoted vs actual CBOM and transformation cost.
- Identify and drive cost hunt activities to improve product pricing optimization.
- Program Management duties (not limited to) CBoM creation and maintenance.
- Ensure ESCATEC’s Customer Service Policy is implemented for customers.
- Contract review, order acceptance and forecast management (in conjunction with SCO).
- Prepare and manage business forecasts.
- Consignment material analysis and payment control.
- Internal and external reporting (e.g. program status, stock, sales, forecasting, waterfall charts).
- Business retention and expansion through service and customer satisfaction.
- Review and act where necessary on Customer Satisfaction Survey Results.
- Perform other duties as assigned at the discretion of Management.
- Minimum 2 years’ experience in a customer service or management environment.
- Sound judgement and problem-solving skills; can make appropriate decisions and prioritise while under pressure.
- Demonstrate a high level of attention to detail and accountability.
- Ability to process large amounts of data.
- Ability to take ownership demonstrates self-motivation and a willingness to succeed.
- Confident, analytical and accurate.
- Approachable.
- Integrity and trust.
Vacancy details employer: ESCATEC
Join a forward-thinking company that excels in designing high-grade electronics and electro-mechanical solutions, where innovation and quality are at the forefront of our mission. Our collaborative work culture fosters creativity and excellence, providing employees with ample opportunities for professional growth and development. Located in a dynamic environment, we offer a unique chance to contribute to cutting-edge projects while ensuring customer satisfaction and driving success.
StudySmarter Expert Advice🤫
We think this is how you could land Vacancy details
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they align with your skills. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role. Highlight your problem-solving skills and ability to work under pressure, as these are key in program management.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our innovative team at StudySmarter.
We think you need these skills to ace Vacancy details
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with our focus on high-grade electronics and program management. Highlight any relevant projects or roles that showcase your ability to deliver exceptional results.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about joining our dynamic team. Share specific examples of how you've pushed boundaries in your previous roles and how you can contribute to our commitment to innovation and quality.
Showcase Your Problem-Solving Skills:In your application, emphasise your sound judgement and problem-solving abilities. We want to see how you've tackled challenges in the past, especially in customer service or management environments, as this is key to ensuring flawless program execution.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen to join us!
How to prepare for a job interview at ESCATEC
✨Know the Company Inside Out
Before your interview, dive deep into the company's mission, values, and recent projects. Understanding their commitment to innovation and quality will help you align your answers with what they value most.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experience where you've successfully tackled challenges, especially in customer service or management. Highlight how you made decisions under pressure and prioritised tasks effectively.
✨Be Ready to Discuss Data
Since the role involves processing large amounts of data, brush up on your analytical skills. Be prepared to discuss how you've used data to drive decisions or improve processes in previous roles.
✨Demonstrate Your Team Spirit
This position requires collaboration with cross-functional teams. Share experiences that showcase your ability to work well with others, communicate effectively, and contribute to a positive team environment.
