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- Tasks: Manage customer accounts, process orders, and resolve queries in a fast-paced environment.
- Company: Join a successful manufacturing client in Stirling with a dynamic sales and logistics team.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive team atmosphere.
- Why this job: Perfect for those who thrive on accuracy and building strong relationships.
- Qualifications: Experience preferred, but recent graduates with strong communication skills are welcome.
- Other info: Opportunity to grow in a busy role with a focus on teamwork and initiative.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting a Sales Administrator for our successful manufacturing client based in the Stirling area. This is a great opportunity to join a busy sales and logistics team supporting a wide customer base across the UK. The role suits someone who enjoys a fast pace, takes pride in accuracy and service, and can build strong working relationships across the business.
You will manage a portfolio of customer accounts and act as a key point of contact for orders, enquiries and updates. You will process new orders, maintain pricing records, support logistics with delivery planning and handle any issues with a calm, solutions focused approach. The role also includes daily administration and month end reporting.
What you’ll do:- Manage customer accounts and enter orders received by email or customer portals
- Check stock and volume availability and ensure orders are routed to the correct warehouse
- Maintain and update customer pricing information
- Handle customer queries and any issues, following through to full resolution
- Work with logistics to maximise loading schedules, match partial loads, book deliveries and update customers on any delays
- Liaise with hauliers when required to gather delivery updates
- Produce customer, product and general sales reports
- Work with the finance team on customer holds or proforma requests
- Previous experience in a similar role is preferred but recent graduates in a related subject will also be considered
- Strong communication skills with a polite, professional approach
- Confident IT skills including MS Office, CRM and ERP systems
- Able to manage tasks in good time and stay organised under pressure
- Comfortable working as part of a wider team and also able to use your own initiative
Sales Administrator in Stirling employer: Escape
Contact Detail:
Escape Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Stirling
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since you'll be working closely with logistics and customer accounts. Practice common interview questions and think about how your skills can help them manage their busy sales environment.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed tasks under pressure or resolved customer issues. This will demonstrate that you can handle the fast-paced nature of the role and keep everything running smoothly.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Sales Administrator role. We want to see how your skills align with managing customer accounts and handling queries, so don’t be shy about showcasing your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy sales and logistics team. Share specific examples of how you've handled similar tasks in the past and how you can contribute to our success.
Showcase Your IT Skills: Since the role requires confident IT skills, make sure to mention your experience with MS Office, CRM, and ERP systems. We love seeing candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Escape
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with the key responsibilities like managing customer accounts and processing orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively handled customer queries or resolved issues in the past. Think about times when you maintained professionalism under pressure, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Get Tech-Savvy
Brush up on your IT skills, especially with MS Office, CRM, and ERP systems. If you have experience with any specific software mentioned in the job description, be ready to discuss it. You could even mention how you've used these tools to improve efficiency in previous roles.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company and the team dynamics. For example, you might ask about how the sales and logistics teams collaborate or what challenges they currently face in managing customer accounts.
