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For Companies At a Glance
- Tasks: Support the sales team with quotes, orders, and customer enquiries.
- Company: Join a growing SME in Glasgow with a vibrant team culture.
- Benefits: Competitive salary, supportive environment, and opportunities for growth.
- Why this job: Be at the heart of sales and make a real difference in customer satisfaction.
- Qualifications: Strong organisational skills and a customer-focused mindset; recent grads welcome!
- Other info: Dynamic role with a chance to develop your career in sales administration.
Escape Recruitment Services are recruiting for a Sales Administrator for our client, a successful SME and growing organisation based in Glasgow. This role sits at the heart of the sales function, providing essential administrative and customer support to ensure orders are processed smoothly from initial enquiry through to delivery and after sales follow up.
The Role
As Sales Administrator, you will be responsible for coordinating quotes, orders and documentation while acting as a key point of contact for both customers and suppliers. You will support the sales team with day to day administration and play an important role in maintaining service standards and customer satisfaction.
Key Responsibilities
- Preparing and issuing quotes, proposals and order confirmations within agreed timescales, including follow up to support conversion
- Processing sales orders, checking availability, arranging deliveries and supporting payment processes
- Liaising with suppliers on repeat and bespoke enquiries to ensure customer requirements are met
- Handling customer enquiries by phone and email and providing after sales support
- Raising invoices, assisting with credit checks and maintaining accurate customer and order records
- Updating CRM systems and producing basic reports as required
- Supporting the wider sales team with administrative tasks and information management
- Resolving customer queries or issues efficiently and professionally
Ideal Candidate
- Strong organisational and time management skills with excellent attention to detail
- Confident communicator with a customer focused approach
- Previous experience in sales administration, account support, service desk or a similar B2B role is preferred, although recent graduates will also be considered
- Comfortable using CRM systems and Microsoft Office, including Excel, Word, Outlook and Teams
- Able to manage multiple tasks and deadlines in a busy environment
- Positive, proactive and collaborative team player
Sales Administrator employer: Escape
Contact Detail:
Escape Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially since they’re an SME in Glasgow. Be ready to discuss how your skills in sales administration can help them maintain their service standards and customer satisfaction.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or deadlines in previous roles. This will demonstrate that you’re the proactive team player they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or customer support. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Share specific examples of how you've handled customer enquiries or supported a sales team in the past.
Show Off Your Tech Skills: Since the role involves using CRM systems and Microsoft Office, make sure to mention any relevant software experience. We love seeing candidates who are comfortable with tech, so don’t forget to highlight your proficiency in Excel, Word, and Outlook!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Escape
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like processing orders and liaising with customers and suppliers. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires strong organisational and time management skills, prepare examples from your past experiences where you've successfully managed multiple tasks or deadlines. Be ready to discuss how you prioritise tasks and ensure nothing slips through the cracks.
✨Brush Up on CRM and Microsoft Office
As a Sales Administrator, you'll be using CRM systems and Microsoft Office daily. Make sure you're comfortable discussing your experience with these tools. If you have specific examples of how you've used Excel or other software to improve efficiency, share those during the interview.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer enquiries and resolving issues. Think of scenarios where you've provided excellent customer service or resolved a challenging situation. This will highlight your customer-focused approach and problem-solving skills, which are crucial for this role.
