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- Tasks: Join a dynamic team handling UK and international sales via calls and online platforms.
- Company: Be part of a thriving SME in Fife, known for its growth and success.
- Benefits: Enjoy a permanent role with opportunities for personal development and teamwork.
- Why this job: Gain valuable experience in B2B sales while building strong customer relationships.
- Qualifications: Previous B2B sales experience and strong IT skills are essential.
- Other info: This role is fully on-site, perfect for those who thrive in a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
Escape Recruitment Services Commercial Division are currently recruiting for our client, a successful and continually growing SME organisation based in Fife; they have an excellent opportunity for an Internal Sales Account Executive to join them on a permanent basis. Based within a small but busy team and reporting to the Sales Director, this role will be based fully on site.
Responsibilities Include:
- Handling incoming UK and International sales via telephone call.
- Responding to written sales enquiries received via email, website and online platforms.
- Providing and following up on quotes for bulk B2B sales.
- Managing queries sent via social media accounts.
- Providing product technical information to customers.
- Resolving any customer issues and complaints.
- Updating the CRM system.
- Liaising with internal sales support and logistics teams to ensure order fulfilment.
- Identifying gaps in the market and targeting new clients &/or distributors.
Background Required:
- Previous experience of working in a similar B2B internal/external sales/account management role.
- Comfortable working with technical specification and products.
- Exceptional customer service experience, able to build strong relationships.
- Ability to work as part of a small team, supporting with varied tasks as required depending on the needs of colleagues and business.
- Confident IT skills, this should include MS Excel and CRM database systems.
- Self-motivated and able to use your initiative to complete tasks.
Internal Sales Account Executive employer: Escape
Contact Detail:
Escape Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Account Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding the technical specifications will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CRM skills. Since you'll be updating the CRM system regularly, being proficient in it will show that you're ready to hit the ground running and can manage customer relationships effectively.
✨Tip Number 3
Practice your communication skills, especially over the phone. As this role involves handling sales calls, being articulate and confident will help you make a great impression on potential clients.
✨Tip Number 4
Network within the industry. Connecting with professionals in B2B sales can provide insights into market gaps and potential clients, which is crucial for identifying new opportunities in your future role.
We think you need these skills to ace Internal Sales Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales and account management. Emphasise any technical product knowledge and customer service skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle sales inquiries, manage customer relationships, and work within a team.
Highlight Technical Skills: Since the role requires comfort with technical specifications and IT skills, ensure you mention your proficiency in MS Excel and any CRM systems you've used. Provide examples of how you've utilised these skills in previous roles.
Showcase Problem-Solving Abilities: In your application, include examples of how you've resolved customer issues or complaints in the past. This will demonstrate your exceptional customer service experience and ability to build strong relationships.
How to prepare for a job interview at Escape
✨Showcase Your Sales Experience
Be prepared to discuss your previous B2B sales experience in detail. Highlight specific examples where you successfully managed accounts or closed deals, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Technical Knowledge
Since the role involves working with technical specifications, brush up on relevant product knowledge. Be ready to explain how you can communicate complex information clearly to customers, which is crucial for building strong relationships.
✨Emphasise Customer Service Skills
Exceptional customer service is key in this position. Prepare to share instances where you've resolved customer issues or complaints effectively, showcasing your ability to maintain positive relationships even in challenging situations.
✨Familiarise Yourself with CRM Systems
As the role requires updating a CRM system, make sure you are comfortable discussing your experience with CRM databases. If possible, mention specific systems you've used and how you've leveraged them to improve sales processes.
