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For Companies At a Glance
- Tasks: Manage customer accounts, process orders, and resolve queries in a fast-paced environment.
- Company: Join a successful manufacturing client with a dynamic sales and logistics team.
- Benefits: Gain valuable experience, develop your skills, and work in a supportive team.
- Why this job: Be a key player in customer service and logistics, making a real impact.
- Qualifications: Experience preferred, but recent graduates with strong communication skills are welcome.
- Other info: Opportunity to grow in a busy, collaborative environment.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting a Sales Coordinator for our successful manufacturing client based in the Stirling area. This is a great opportunity to join a busy sales and logistics team supporting a wide customer base across the UK. The role suits someone who enjoys a fast pace, takes pride in accuracy and service, and can build strong working relationships across the business.
You will manage a portfolio of customer accounts and act as a key point of contact for orders, enquiries and updates. You will process new orders, maintain pricing records, support logistics with delivery planning and handle any issues with a calm, solutions focused approach. The role also includes daily administration and month end reporting.
What you’ll do:
- Manage customer accounts and enter orders received by email or customer portals
- Check stock and volume availability and ensure orders are routed to the correct warehouse
- Maintain and update customer pricing information
- Handle customer queries and any issues, following through to full resolution
- Work with logistics to maximise loading schedules, match partial loads, book deliveries and update customers on any delays
- Liaise with hauliers when required to gather delivery updates
- Produce customer, product and general sales reports
- Work with the finance team on customer holds or proforma requests
What you need:
- Previous experience in a similar role is preferred but recent graduates in a related subject will also be considered
- Strong communication skills with a polite, professional approach
- Confident IT skills including MS Office, CRM and ERP systems
- Able to manage tasks in good time and stay organised under pressure
- Comfortable working as part of a wider team and also able to use your own initiative
Sales Coordinator in Stirling employer: Escape Recruitment Services
Contact Detail:
Escape Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Stirling
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Coordinator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills match what they need. Practise common interview questions and come up with examples from your past experiences that showcase your ability to handle customer accounts and resolve issues.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities listed, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications all in one place!
We think you need these skills to ace Sales Coordinator in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Coordinator role. Highlight any relevant experience you have in managing customer accounts, processing orders, or working with logistics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your strong communication skills and ability to handle customer queries.
Showcase Your IT Skills: Since the role requires confident IT skills, make sure to mention your experience with MS Office, CRM, and ERP systems. If you've used any specific software in previous roles, give us the details – we love to see that!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Escape Recruitment Services
✨Know Your Customer Accounts
Before the interview, take some time to research the company’s customer base and their specific needs. Being able to discuss how you would manage customer accounts and handle queries will show that you’re proactive and ready to hit the ground running.
✨Showcase Your IT Skills
Since the role requires strong IT skills, be prepared to discuss your experience with MS Office, CRM, and ERP systems. Bring examples of how you've used these tools in previous roles or during your studies to streamline processes or improve efficiency.
✨Demonstrate Your Problem-Solving Skills
Think of a time when you faced a challenge in a previous job or during your studies. Be ready to explain how you approached the issue calmly and focused on finding a solution. This will highlight your ability to handle customer queries and issues effectively.
✨Prepare for Teamwork Questions
As the role involves working as part of a team, be ready to discuss your experiences collaborating with others. Think of specific examples where you contributed to a team project or helped a colleague, showcasing your communication skills and ability to work well under pressure.
