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- Tasks: Manage customer accounts, process orders, and resolve queries in a fast-paced environment.
- Company: Join a successful manufacturing client in Stirling with a dynamic sales team.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work culture.
- Why this job: Be a key player in a busy team and make a real impact on customer satisfaction.
- Qualifications: Previous experience preferred, but recent graduates are welcome to apply.
- Other info: Perfect for those who thrive under pressure and love teamwork.
The predicted salary is between 30000 - 42000 £ per year.
We are recruiting a Sales Administrator for our successful manufacturing client based in the Stirling area. This is a great opportunity to join a busy sales and logistics team supporting a wide customer base across the UK. The role suits someone who enjoys a fast pace, takes pride in accuracy and service, and can build strong working relationships across the business.
You will manage a portfolio of customer accounts and act as a key point of contact for orders, enquiries and updates. You will process new orders, maintain pricing records, support logistics with delivery planning and handle any issues with a calm, solutions focused approach. The role also includes daily administration and month end reporting.
What you will do:
- Manage customer accounts and enter orders received by email or customer portals
- Check stock and volume availability and ensure orders are routed to the correct warehouse
- Maintain and update customer pricing information
- Handle customer queries and any issues, following through to full resolution
- Work with logistics to maximise loading schedules, match partial loads, book deliveries and update customers on any delays
- Liaise with hauliers when required to gather delivery updates
- Produce customer, product and general sales reports
- Work with the finance team on customer holds or proforma requests
What you need:
- Previous experience in a similar role is preferred but recent graduates in a related subject will also be considered
- Strong communication skills with a polite, professional approach
- Confident IT skills including MS Office, CRM and ERP systems
- Able to manage tasks in good time and stay organised under pressure
- Comfortable working as part of a wider team and also able to use your own initiative
Sales Administrator in Stirling employer: Escape Recruitment Services
Contact Detail:
Escape Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Stirling
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and their products, especially if they’re in manufacturing. Be ready to discuss how your skills can help them manage customer accounts and improve service.
✨Tip Number 3
Show off your tech skills! Brush up on MS Office, CRM, and ERP systems. Being confident with these tools will give you an edge, especially when discussing how you can handle orders and logistics efficiently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Sales Administrator in Stirling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight any relevant experience you have in managing customer accounts, processing orders, or working with logistics. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how your background makes you a great fit. Don’t forget to mention your strong communication skills and ability to handle customer queries.
Showcase Your IT Skills: Since the role requires confident IT skills, make sure to mention your experience with MS Office, CRM, and ERP systems. If you've used any specific software in previous roles, give us the details – we love to see that!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Escape Recruitment Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with the key responsibilities like managing customer accounts and processing orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively handled customer queries or resolved issues in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your IT Proficiency
Brush up on your IT skills, especially with MS Office, CRM, and ERP systems. Be ready to discuss any relevant software you've used and how it helped you manage tasks efficiently. This will reassure the interviewer that you can hit the ground running.
✨Stay Calm Under Pressure
The role requires someone who can handle a fast-paced environment. Think of times when you've successfully managed multiple tasks or tight deadlines. Sharing these experiences will highlight your ability to stay organised and focused, even when things get hectic.
