Internal Sales Consultant in Kirkcaldy

Job Description

Internal Sales Executive

Permanent | Full-time | Office based | Kirkcaldy, Fife

Salary: £30,000 – £40,000 + bonus (depending on experience)

Overview

This is an internal sales role within a highly successful manufacturing business. The position is responsible for taking customer orders from website and email enquiries and managing them through to fulfilment.

There isn't an expectation for the successful candidate to do outbound business development or field sales but the role could develop in that direction if desired.

Key Responsibilities

• Process customer orders received via website and email
• Check stock availability and build orders accurately
• Source and order parts when items are not in stock
• Liaise with customers to clarify product details or specifications
• Coordinate deliveries and work with couriers
• Maintain accurate order, stock, and customer records

Wider Team Support

The role will also support other areas of the business where required. Experience in any of the following would be beneficial:

• Purchasing or procurement
• Invoice processing or basic accounts administration
• Marketing or website support
• Online sales platforms (eBay, Amazon)
• Import/export or courier coordination

Candidate Profile

• Experience in internal sales, order processing, or sales support roles
• Comfortable working with technical products or learning specifications
• Strong attention to detail and organisation
• Confident communicator with customers and suppliers
• Flexible and willing to support a small, hands-on team