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- Tasks: Join a dynamic team handling UK and international sales via calls and online platforms.
- Company: Be part of a thriving SME in Fife, known for its growth and success.
- Benefits: Enjoy a permanent role with opportunities for personal development and teamwork.
- Why this job: Gain valuable experience in B2B sales while building strong customer relationships.
- Qualifications: Previous B2B sales experience and strong IT skills are essential.
- Other info: This role is fully on-site, perfect for those who thrive in a collaborative environment.
The predicted salary is between 28800 - 43200 £ per year.
Escape Recruitment Services Commercial Division are currently recruiting for our client, a successful and continually growing SME organisation based in Fife; they have an excellent opportunity for an Internal Sales Account Executive to join them on a permanent basis. Based within a small but busy team and reporting to the Sales Director, this role will be based fully on site.
Responsibilities Include:
- Handling incoming UK and International sales via telephone call.
- Responding to written sales enquiries received via email, website and online platforms.
- Providing and following up on quotes for bulk B2B sales.
- Managing queries sent via social media accounts.
- Providing product technical information to customers.
- Resolving any customer issues and complaints.
- Updating the CRM system.
- Liaising with internal sales support and logistics teams to ensure order fulfilment.
- Identifying gaps in the market and targeting new clients &/or distributors.
Background Required:
- Previous experience of working in a similar B2B internal/external sales/account management role.
- Comfortable working with technical specification and products.
- Exceptional customer service experience, able to build strong relationships.
- Ability to work as part of a small team, supporting with varied tasks as required depending on the needs of colleagues and business.
- Confident IT skills, this should include MS Excel and CRM database systems.
- Self-motivated and able to use your initiative to complete tasks.
Internal Sales Account Executive employer: Escape Recruitment Services
Contact Detail:
Escape Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Account Executive
✨Tip Number 1
Familiarise yourself with the company's products and services. Understanding the technical specifications will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CRM skills. Since the role involves updating the CRM system, being proficient in it will show that you're ready to hit the ground running and can manage customer relationships effectively.
✨Tip Number 3
Practice your communication skills, especially over the phone. As you'll be handling incoming sales calls, being articulate and confident will help you make a great first impression on potential clients.
✨Tip Number 4
Network within the industry. Connecting with professionals in B2B sales can provide insights into market gaps and potential clients, which is crucial for identifying new opportunities in this role.
We think you need these skills to ace Internal Sales Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2B sales and account management. Emphasise your customer service skills and any technical knowledge you have that relates to the products the company offers.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Internal Sales Account Executive position. Mention specific examples of how you've successfully handled sales inquiries or resolved customer issues in the past.
Showcase Your Technical Skills: Since the role requires comfort with technical specifications, include any relevant experience with similar products or systems. Highlight your proficiency in MS Excel and CRM databases, as these are crucial for the job.
Prepare for Potential Questions: Think about common interview questions related to sales and customer service. Be ready to discuss how you've built relationships with clients and how you handle complaints or challenges in a sales environment.
How to prepare for a job interview at Escape Recruitment Services
✨Know Your Products
Make sure you have a solid understanding of the products you'll be selling. Research the technical specifications and be prepared to discuss how they meet customer needs. This will show your potential employer that you're serious about the role.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you've provided exceptional customer service. Highlight how you built relationships and resolved issues, as this is crucial for the Internal Sales Account Executive position.
✨Familiarise Yourself with CRM Systems
Since the role involves updating the CRM system, brush up on your knowledge of CRM software. If you have experience with specific systems, be ready to discuss how you've used them effectively in previous roles.
✨Show Team Spirit
This position requires working closely with a small team. Be prepared to talk about how you collaborate with others and support your colleagues. Share examples of how you've contributed to team success in the past.
