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For Companies At a Glance
- Tasks: Support the sales team with quotes, orders, and customer enquiries.
- Company: Join a successful SME in Glasgow with a vibrant work culture.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Why this job: Be at the heart of sales, making a real difference for customers.
- Qualifications: Strong organisational skills and a customer-focused approach; recent grads welcome!
- Other info: Dynamic role with opportunities to learn and develop your skills.
The predicted salary is between 24000 - 36000 £ per year.
Escape Recruitment Services are recruiting for a Sales Administrator for our client, a successful SME and growing organisation based in Glasgow. This role sits at the heart of the sales function, providing essential administrative and customer support to ensure orders are processed smoothly from initial enquiry through to delivery and after sales follow up.
The Role
As Sales Administrator, you will be responsible for coordinating quotes, orders and documentation while acting as a key point of contact for both customers and suppliers. You will support the sales team with day to day administration and play an important role in maintaining service standards and customer satisfaction.
Key Responsibilities
- Preparing and issuing quotes, proposals and order confirmations within agreed timescales, including follow up to support conversion
- Processing sales orders, checking availability, arranging deliveries and supporting payment processes
- Liaising with suppliers on repeat and bespoke enquiries to ensure customer requirements are met
- Handling customer enquiries by phone and email and providing after sales support
- Raising invoices, assisting with credit checks and maintaining accurate customer and order records
- Updating CRM systems and producing basic reports as required
- Supporting the wider sales team with administrative tasks and information management
- Resolving customer queries or issues efficiently and professionally
Ideal Candidate
- Strong organisational and time management skills with excellent attention to detail
- Confident communicator with a customer focused approach
- Previous experience in sales administration, account support, service desk or a similar B2B role is preferred, although recent graduates will also be considered
- Comfortable using CRM systems and Microsoft Office, including Excel, Word, Outlook and Teams
- Able to manage multiple tasks and deadlines in a busy environment
- Positive, proactive and collaborative team player
Sales Administrator in Glasgow employer: Escape Recruitment Services
Contact Detail:
Escape Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to sales administration. Think about how you can showcase your organisational skills and customer-focused approach. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great chance to reiterate why you’d be a perfect fit for their team.
✨Tip Number 4
Don’t forget to check our website regularly for new job postings. We’re always updating our listings, and applying directly through us can give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Sales Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or customer support. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Sales Administrator role and how you can contribute to our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Tech Skills: Since you'll be using CRM systems and Microsoft Office, mention any relevant experience you have with these tools. We love tech-savvy candidates who can hit the ground running, so let us know what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Escape Recruitment Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like processing sales orders and liaising with customers and suppliers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since strong organisational skills are crucial for this role, be ready to share examples from your past experiences where you've successfully managed multiple tasks or deadlines. Think of specific situations where your attention to detail made a difference, and be prepared to discuss them during the interview.
✨Brush Up on Your Tech Skills
As a Sales Administrator, you'll likely be using CRM systems and Microsoft Office tools. Make sure you're comfortable discussing your experience with these technologies. If you have any specific examples of how you've used Excel or other software to streamline processes, bring those up to demonstrate your tech-savviness.
✨Be Customer-Focused
This role is all about providing excellent customer support, so be prepared to talk about your approach to handling customer enquiries and resolving issues. Share any relevant experiences where you went above and beyond to ensure customer satisfaction, as this will highlight your proactive and collaborative nature.
