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- Tasks: Join a small team to process sales orders and manage customer accounts.
- Company: Be part of a global supply chain company based in Livingston.
- Benefits: Enjoy hybrid work with 3 days in the office and 2 days remote after training.
- Why this job: Gain diverse experience in a supportive environment while enhancing your customer service skills.
- Qualifications: Previous admin experience is essential; SAP knowledge is a plus.
- Other info: Perfect for those eager to develop their skills in a dynamic role.
The predicted salary is between 30000 - 42000 £ per year.
Escape Recruitment Services Commercial Division are recruiting for our client, a global supply chain company based in the Livingston area. They have an excellent opportunity for a Customer & Sales Coordinator to join their small team on a permanent basis. This role will be working hybrid, 3 days in the office and 2 days working remotely after the initial training period.
Responsibilities Include:
- Processing sales orders
- Maintaining delivery order spreadsheets
- Dealing with any issues that arise day-to-day (late deliveries, failed deliveries, customer amendments etc.)
- Additional charges from hauliers
- Maintaining CRM systems
- Transport organisation
- Warehouse stock management
- Matching customer credit requests
Experience Required:
- Previous administration experience, ideally dealing with sales orders and managing customer accounts
- Experience of using SAP is highly desirable
- Candidates looking to work in a varied role, within a small team and keen to develop their skills and experience
- Ability to provide excellent customer service
- Excellent attention to detail and accuracy
Customer & Sales Coordinator employer: Escape Recruitment Services
Contact Detail:
Escape Recruitment Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer & Sales Coordinator
✨Tip Number 1
Familiarise yourself with SAP, as it's highly desirable for this role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to learning the system.
✨Tip Number 2
Highlight your previous administration experience in customer service roles during any networking opportunities. Engaging with professionals in similar positions can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer issues in the past. Being able to articulate your problem-solving skills will show that you're ready to tackle the challenges of this role.
✨Tip Number 4
Research the company’s values and culture before your interview. Understanding their approach to customer service and teamwork will help you align your answers with what they’re looking for in a candidate.
We think you need these skills to ace Customer & Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administration and customer service. Emphasise any previous roles where you processed sales orders or managed customer accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your experience with SAP and how it relates to the responsibilities of the Customer & Sales Coordinator position.
Highlight Attention to Detail: In your application, provide examples that demonstrate your attention to detail and accuracy. This could include specific instances where you successfully managed spreadsheets or resolved customer issues.
Showcase Teamwork Skills: Since this role involves working within a small team, mention any past experiences where you collaborated effectively with others. Highlight your ability to adapt to a hybrid working environment as well.
How to prepare for a job interview at Escape Recruitment Services
✨Showcase Your Administration Skills
Make sure to highlight your previous administration experience, especially if you've dealt with sales orders and customer accounts. Be ready to discuss specific examples of how you've successfully managed these tasks in the past.
✨Familiarise Yourself with SAP
Since experience with SAP is highly desirable for this role, take some time to brush up on your knowledge of the system. If you have any practical experience, be prepared to share how you've used it to streamline processes or improve efficiency.
✨Demonstrate Problem-Solving Skills
The role involves dealing with day-to-day issues like late deliveries and customer amendments. Think of examples where you've successfully resolved similar problems and be ready to explain your thought process during the interview.
✨Emphasise Customer Service Excellence
This position requires excellent customer service skills. Prepare to discuss how you've provided outstanding service in previous roles, including any specific feedback you've received from customers or colleagues.
