At a Glance
- Tasks: Provide hands-on IT support and maintain systems for a smooth operation.
- Company: Join a small but vital IT team in a dynamic environment.
- Benefits: Competitive salary, bonus potential, flexible working, and great work/life balance.
- Other info: Enjoy early finishes on Fridays and a supportive team culture.
- Why this job: Perfect for problem-solvers who want to make a real impact in IT.
- Qualifications: Basic SQL skills and a passion for supporting users across platforms.
The predicted salary is between 34000 - 40000 € per year.
The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects. We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms.
- Provide day-to-day IT support for approximately 100 users (desktop and terminals)
- Manage user accounts, permissions, and access across systems
- Support Office applications and ERP systems, including troubleshooting and user guidance
- Run ad hoc data queries and assist with reporting
- Assist with IT projects and initiatives as required
- Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations
- Basic SQL experience for data queries
Early finish on Fridays, ~1 day of your choice working from home, ~7% Pension contributions, ~15% discretionary bonus, Excellent work/life balance.
Temporary Technical Support Technician employer: Escape Recruitment Serv Ltd
Join a dynamic and supportive IT team where your contributions directly impact the efficiency of our operations. With a focus on work-life balance, including early finishes on Fridays and flexible working options, we offer a collaborative environment that fosters professional growth and development. Our commitment to employee well-being is reflected in our competitive salary, generous pension contributions, and performance-based bonuses, making us an excellent employer for those seeking meaningful and rewarding employment.
Contact Detail:
Escape Recruitment Serv Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Technical Support Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common technical support questions and practice your answers. We want you to feel confident showcasing your problem-solving skills and experience with IT systems.
✨Tip Number 3
Show off your passion for tech! During interviews, share examples of how you've tackled challenges in previous roles. This will help us see your proactive approach and how you can contribute to our small but mighty IT team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Temporary Technical Support Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Technical Support Technician, so don’t hold back on showcasing your problem-solving abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our small but mighty team. Keep it concise and engaging – we love a good story!
Show Off Your Technical Skills:Don’t forget to mention any technical skills you have, especially around Office applications, ERP systems, and SQL. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Escape Recruitment Serv Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around the systems and applications mentioned in the job description. Be ready to discuss your experience with desktop support, user account management, and any ERP systems you've worked with.
✨Show Off Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Think about specific problems you solved, the steps you took, and the outcomes. This will demonstrate your proactive approach and ability to handle challenges.
✨Get Familiar with SQL Basics
Since basic SQL experience is a requirement, make sure you can talk about your familiarity with running data queries. Brush up on common SQL commands and be prepared to explain how you've used them in previous roles or projects.
✨Emphasise Team Collaboration
This role involves working closely with the IT Manager and other stakeholders, so highlight your teamwork skills. Share examples of how you've collaborated with others to ensure smooth IT operations and contributed to projects that improved efficiency.
