Job brief
We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.
Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining areas. For this role, you should have solid people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. This is a fast paced environment so needs a super positive person.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or areas
- Provide menus
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Assist wait staff as needed
Compensation: Minimum Wage
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Host in Urmston employer: ES Trafford Centre
As a Host at our vibrant dining venue, you will be part of a dynamic team that prioritises exceptional customer service and a welcoming atmosphere. We offer flexible shift patterns, opportunities for personal growth, and a supportive work culture that values your contributions. Join us in creating memorable experiences for our guests in a fast-paced environment where your positive attitude can truly shine.
