We are seeking an experienced Programme/Project Manager to lead the delivery of complex, multi-stream initiatives across product development, integrations, and customer implementations.
This role is responsible for translating strategic objectives into executable delivery plans, ensuring consistent, on-time outcomes while maintaining quality and compliance standards.
You will work closely with Engineering, Product, QA, and Commercial teams, acting as a key coordination point across both internal stakeholders and external customers. The role also includes ownership of customer-facing delivery, ensuring expectations are managed and commitments are met.
Operating in a fast-paced, regulated environment, you will bring structure, drive continuous improvement, and ensure delivery excellence across all programmes.
This role is Remote - Open to Europe, UK and IRL based candidates only.
Key Responsibilities
- Own end-to-end delivery across multiple concurrent projects (product, integrations, customer implementations).
- Translate strategic roadmaps into clear delivery plans with defined milestones, dependencies, and risks.
- Drive delivery cadence (planning, stand-ups, reviews, retrospectives) and ensure consistent use of frameworks.
- Maintain visibility of programme health across scope, timelines, budgets, and KPIs.
- Align cross-functional priorities and resolve resource conflicts.
- Act as the key link between technical and non-technical stakeholders.
- Provide concise reporting to leadership, including status updates, risks, and mitigation plans.
- Proactively identify and manage risks, issues, and dependencies across projects.
- Balance trade-offs across scope, time, and quality, ensuring timely escalation where needed
- Continuously improve delivery processes and ways of working.
- Ensure strong documentation, runbooks, and operational readiness.
- Support incident management, release governance, and operational planning.
- Lead delivery of customer-facing projects from initiation through to completion.
- Coordinate internal teams and external stakeholders to meet customer commitments.
- Translate customer requirements into structured delivery plans and manage expectations throughout.
- Support pre-sales and scoping activities to ensure viable, deliverable solutions.
- Lead change management and post-delivery reviews to drive continuous improvement.
- Ensure delivery aligns with regulatory and compliance requirements (e.g. MDR, ISO, data protection).
- Partner with QA and Engineering to maintain high standards of quality and safety.
Skills, Knowledge and Expertise
Essential
- 5+ years’ experience in programme/project management within software environments.
- Proven track record delivering complex, multi-stream projects.
- Strong understanding of Agile and hybrid methodologies (Scrum experience advantageous).
- Ability to operate in ambiguity and bring structure to delivery.
- Excellent stakeholder management and communication skills.
- Strong collaboration with engineering teams (technical literacy required).
Desirable
- Experience within healthcare or other regulated industries.
- Familiarity with compliance frameworks (e.g. MDR, ISO/IEC standards).
Tools & Practices
- JIRA or similar delivery tracking tools
- Confluence or equivalent documentation platforms
- Awareness of CI/CD and modern engineering workflows
Profile
- Structured and organised, with a focus on clarity over bureaucracy
- Confident in constructively challenging teams to improve outcomes
- High ownership, accountability, and delivery focus
- Pragmatic, balancing process with pace
- Calm and effective under pressure
