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- Tasks: Manage end-to-end freight forwarding activities and ensure smooth operations.
- Company: Join Elliot Scott Group, a leader in logistics solutions.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Why this job: Be part of a dynamic team delivering top-tier logistics while enhancing your customer service skills.
- Qualifications: GCSEs or equivalent; experience in logistics or business is a plus.
- Other info: Flexibility to work shifts, including weekends, is required.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
Looking for a fast-paced role in freight forwarding? Join our team as a Forwarder and be a key part of delivering top-tier logistics solutions!\\nWhat you’ll be doing:\\n * Managing end-to-end forwarding activities, ensuring smooth operations.\\n * Following strict SOPs and KPIs to maintain compliance.\\n * Providing excellent customer service, handling clearances, quotes, shipments, and invoicing.\\n * Coordinating with internal and external customers to ensure timely deliveries.\\n * Updating invoicing, job costing, and milestone tracking within required timeframes.\\n * Processing customs entries and managing cost control measures.\\n * Assisting senior forwarders, supervisors, and management as needed.\\n * Maintaining compliance with CAA, TAPA, HMRC, GDP, and IATA regulations.\\n * Ensuring accurate reporting and resolving queries from customers and suppliers.\\n * Supporting sales and management with customer development initiatives.\\nWhat you’ll bring:\\n * GCSEs or equivalent qualification.\\n * Experience in freight forwarding, logistics, or a business-related field.\\n * Strong customer service background with proven operational experience.\\n * Understanding of international transport (Air, Sea, Road) and customs processes.\\n * Financial awareness and cost control understanding.\\n * IT proficiency, particularly in transport sector systems.\\n * Excellent problem-solving skills and attention to detail.\\n * A team-oriented mindset with the ability to work under pressure.\\n * Flexibility to work shifts, including weekends, as required.\\nIf this sounds like your next challenge, we’d love to hear from you! Apply today!\\nElliot Scott Group is acting as an employment agency for this vacancy
Freight Forwarder employer: ES Recruitment UK
Contact Detail:
ES Recruitment UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder
✨Tip Number 1
Familiarize yourself with the key regulations and compliance standards mentioned in the job description, such as CAA, TAPA, HMRC, GDP, and IATA. This knowledge will not only help you during the interview but also demonstrate your commitment to maintaining high operational standards.
✨Tip Number 2
Highlight your experience in managing end-to-end forwarding activities. Be prepared to discuss specific examples where you successfully coordinated logistics operations, handled customer inquiries, or resolved issues, showcasing your problem-solving skills.
✨Tip Number 3
Since customer service is a crucial part of this role, think of ways to illustrate your strong customer service background. Prepare anecdotes that reflect your ability to handle clearances, quotes, and invoicing while ensuring customer satisfaction.
✨Tip Number 4
Demonstrate your IT proficiency by mentioning any relevant transport sector systems you have used in the past. Being able to discuss your familiarity with these tools can set you apart from other candidates and show that you're ready to hit the ground running.
We think you need these skills to ace Freight Forwarder
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Freight Forwarder position. Highlight key responsibilities and required skills that align with your experience.
Tailor Your CV: Customize your CV to reflect your experience in freight forwarding, logistics, and customer service. Use specific examples that demonstrate your operational experience and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of international transport and customs processes. Mention your financial awareness and how you can contribute to cost control measures.
Highlight Relevant Experience: In your application, emphasize any previous roles where you managed end-to-end forwarding activities or worked under strict SOPs and KPIs. This will show your capability to handle the responsibilities of the role.
How to prepare for a job interview at ES Recruitment UK
✨Showcase Your Freight Forwarding Experience
Be prepared to discuss your previous experience in freight forwarding or logistics. Highlight specific examples where you managed end-to-end forwarding activities and how you ensured compliance with SOPs and KPIs.
✨Demonstrate Customer Service Skills
Since excellent customer service is crucial for this role, think of instances where you successfully handled customer queries or resolved issues. Be ready to explain how you maintained strong relationships with both internal and external customers.
✨Understand Customs Processes
Familiarize yourself with customs entries and international transport regulations. During the interview, be ready to discuss your understanding of these processes and how they impact logistics operations.
✨Highlight Problem-Solving Abilities
Prepare to share examples of challenges you've faced in previous roles and how you approached solving them. Emphasize your attention to detail and ability to work under pressure, as these are key traits for a successful freight forwarder.
