At a Glance
- Tasks: Provide top-notch IT support and resolve desktop issues for clients.
- Company: Join a dynamic team focused on customer service and IT excellence.
- Benefits: Enjoy a competitive salary, flexible benefits, and extensive training opportunities.
- Other info: Work across Berkshire, Hampshire, Surrey, and London with great career growth potential.
- Why this job: Make a real difference in people's work lives while developing your IT skills.
- Qualifications: Basic IT knowledge and excellent communication skills are essential.
The predicted salary is between 30000 - 42000 € per year.
We are currently looking for highly customer-focused and enthusiastic IT Engineer to join our mobile team providing IT support and excellent customer service to our clients. The ideal candidate will at least have base level knowledge of IT support issues but possess excellent communication and presentation skills as full training and ongoing development will be provided.
As a mobile engineer you will predominately cover Berkshire, Hampshire, Surrey and London so being based in these areas would be preferred. Day to day activities include resolving a wide variety of desktop software and hardware issues and requests, while minimizing disruption to our users. Applicant must have a full valid UK drivers licence.
Resolution of PC software and basic hardware issues. Some knowledge or experience in the below would be advantageous:
- MS Windows Operating Systems
- MS Exchange
- MS Office Suite (Word, Excel, PowerPoint)
- MS Outlook 2007/2010
- Antivirus applications
- Desktop/printer configurations
- Good communication/relationship skills
- Experience of working in an IT support environment
- Building (o/s and required software) and deploying PCs (desktop and notebook)
- Knowledge of handheld devices
This is an excellent opportunity to join us and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.
Apply now for consideration!
Mobile Deskside Support Engineer / Field Engineer in Leatherhead employer: Es Field Delivery Uk Ltd
Join our dynamic team as a Mobile Deskside Support Engineer, where you'll enjoy a supportive work culture that prioritises customer service and employee development. With access to extensive training resources and a comprehensive benefits package including private medical cover and flexible holidays, we empower our employees to grow their skills while working in the vibrant areas of Berkshire, Hampshire, Surrey, and London. Experience a fulfilling career with us, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Deskside Support Engineer / Field Engineer in Leatherhead
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice your communication skills. Since this role is all about customer service, being able to explain technical issues in simple terms is key. Try role-playing with a friend or family member to build confidence.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to dive into the mobile support world.
We think you need these skills to ace Mobile Deskside Support Engineer / Field Engineer in Leatherhead
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for IT support shine through! We love seeing candidates who are genuinely excited about helping others and solving problems. A bit of personality can go a long way in making your application stand out.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the job description. We want to see how your background aligns with the role of a Mobile Deskside Support Engineer, so don’t be shy about showcasing your IT knowledge and customer service skills!
Keep It Clear and Concise:We appreciate clarity in applications! Keep your writing straightforward and to the point. Avoid jargon unless it’s relevant, and make sure your key skills and experiences are easy to spot. A well-structured application makes it easier for us to see why you’d be a great fit.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and the benefits we offer!
How to prepare for a job interview at Es Field Delivery Uk Ltd
✨Know Your Tech Basics
Brush up on your knowledge of MS Windows Operating Systems, MS Office Suite, and basic hardware troubleshooting. Being able to discuss these topics confidently will show that you have a solid foundation in IT support.
✨Show Off Your Communication Skills
Since this role is all about customer service, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with clients or colleagues to resolve issues.
✨Familiarise Yourself with the Area
As a mobile engineer, you'll be covering Berkshire, Hampshire, Surrey, and London. Familiarise yourself with these areas and think about how you would manage your time effectively while travelling between client sites.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values, especially regarding training and development opportunities.
