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For Companies At a Glance
- Tasks: Provide essential IT support and maintain computer systems for smooth operations.
- Company: Join the Eryri National Park Authority, protecting natural beauty and cultural heritage.
- Benefits: Enjoy a competitive salary, pension scheme, and wellbeing resources.
- Why this job: Work in stunning surroundings while making a real impact with technology.
- Qualifications: Welsh and English communication skills, experience with IT systems, and a valid driving licence.
- Other info: Flexible hours may include evenings and weekends; great career growth opportunities.
The predicted salary is between 26403 - 29064 £ per year.
Penrhyndeudraeth, Gwynedd (with travel between sites)
About Us
Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people. We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week. Welsh language skills are essential for the job.
The Benefits
- Salary of £26,403 - £29,064 per annum
- Pension scheme
- 360 Wellbeing App, including GP access, mental health support, and fitness resources
- Discounts and financial support programs
- The chance to work in an area of outstanding natural beauty
The Role
As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations. You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries. In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required.
Your role will also involve:
- Creating maps, layouts and reports using GIS tools
- Managing IT consumables and stock levels
- Carrying out PAT testing
- Delivering basic IT training to staff and Members
About You
To be considered as an Information Systems Support Technician, you will need:
- The ability to communicate in Welsh and English
- Experience with MS Office and general software
- Experience with hardware
- Experience with GIS and GPS systems
- A relevant qualification or experience of information systems
- A full, valid driving licence
This post may involve occasional work during evenings and weekends. The closing date for this role is 13th April 2026.
Locations
Information Systems Support Technician in Penrhyndeudraeth, Wales employer: Eryri National Park Authority
Contact Detail:
Eryri National Park Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Systems Support Technician in Penrhyndeudraeth, Wales
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local meetups or online webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your GIS projects or any relevant IT work. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT support and GIS. Think about real-life scenarios where you solved problems or helped users. We want to hear your stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Information Systems Support Technician in Penrhyndeudraeth, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Information Systems Support Technician role. Highlight your experience with MS Office, hardware, and GIS systems, as these are key for us. Don’t forget to mention your Welsh language skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Eryri National Park Authority. Share specific examples of how your skills align with the job description.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills clearly. Mention any relevant qualifications or experiences you have with information systems, GIS, and providing IT support. We want to see what you can bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eryri National Park Authority
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, especially those mentioned in the job description like GIS and GPS. Be ready to discuss your experience with MS Office and any hardware you've worked with, as this will show you're well-prepared for the role.
✨Show Off Your Language Skills
Since Welsh language skills are essential for this position, practice speaking and writing in Welsh. You might be asked to demonstrate your proficiency during the interview, so be confident and ready to communicate effectively in both Welsh and English.
✨Prepare for Practical Scenarios
Think about common IT issues you’ve encountered and how you resolved them. Be prepared to walk the interviewer through your thought process when diagnosing and fixing problems, as this will highlight your technical skills and problem-solving abilities.
✨Demonstrate Your Passion for Nature
Since you'll be working in a beautiful national park, express your enthusiasm for nature and conservation. Share any relevant experiences or interests that align with the values of the Eryri National Park Authority, showing that you’re not just a techie but also care about the environment.