Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential IT support and maintain computer systems for smooth operations.
- Company: Join the Eryri National Park Authority, protecting natural beauty and cultural heritage.
- Benefits: Enjoy a competitive salary, pension scheme, and wellbeing resources.
- Why this job: Work in stunning surroundings while making a real impact with technology.
- Qualifications: Welsh and English communication skills, experience with IT systems and GIS.
- Other info: Flexible working hours with opportunities for career growth.
The predicted salary is between 26403 - 29064 £ per year.
Penrhyndeudraeth, Gwynedd (with travel between sites)
About Us
Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.
We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week. Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.
The Benefits
- Salary of £26,403 - £29,064 per annum
- Pension scheme
- 360 Wellbeing App, including GP access, mental health support, and fitness resources
- Discounts and financial support programs
- The chance to work in an area of outstanding natural beauty
The Role
As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations. You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries. In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required.
Your role will also involve:
- Creating maps, layouts and reports using GIS tools
- Managing IT consumables and stock levels
- Carrying out PAT testing
- Delivering basic IT training to staff and Members
About You
To be considered as an Information Systems Support Technician, you will need:
- The ability to communicate in Welsh and English
- Experience with MS Office and general software
- Experience with hardware
- Experience with GIS and GPS systems
- A relevant qualification or experience of information systems
- A full, valid driving licence
This post may involve occasional work during evenings and weekends. The closing date for this role is 13th April 2026.
Information Systems Support Technician employer: Eryri National Park Authority
Contact Detail:
Eryri National Park Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Systems Support Technician
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your GIS projects or any IT support work you've done. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT support and GIS. Think about real-life scenarios where you solved problems and be ready to share those stories!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our team at Eryri National Park Authority.
We think you need these skills to ace Information Systems Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Information Systems Support Technician role. Highlight your experience with MS Office, hardware, and GIS systems, as these are key for us. Don’t forget to mention your Welsh language skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Eryri National Park Authority. Share specific examples of how your skills match the job description.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills clearly. Mention any relevant qualifications or experiences you have with IT support, GIS, and GPS systems. We want to see what you can bring to the table!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Eryri National Park Authority
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of IT systems, especially those mentioned in the job description like GIS and GPS. Be ready to discuss your experience with MS Office and any hardware you've worked with. This will show that you're not just familiar with the tools but can also troubleshoot effectively.
✨Show Off Your Bilingual Skills
Since Welsh language skills are essential for this role, practice speaking about your technical experience in both Welsh and English. You might be asked to explain a technical issue or solution in either language, so being comfortable in both will give you an edge.
✨Prepare for Real-World Scenarios
Think of common IT issues you’ve faced in the past and how you resolved them. Be prepared to walk the interviewer through your thought process. They may ask you to diagnose a problem on the spot, so having a few examples ready will help you shine.
✨Understand the Organisation's Mission
Familiarise yourself with the Eryri National Park Authority’s goals and values. Showing that you understand their commitment to protecting natural beauty and cultural heritage can demonstrate your enthusiasm for the role and how you align with their mission.