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For Companies At a Glance
- Tasks: Support and maintain information systems to ensure smooth operations.
- Company: Join the team at Eryri National Park Authority, dedicated to preserving natural beauty and cultural heritage.
- Benefits: Enjoy flexible working options and unique perks in a stunning natural environment.
- Why this job: Be part of a mission-driven organisation that values nature and community impact.
- Qualifications: No specific experience required; enthusiasm for technology and learning is key.
- Other info: Work in a breathtaking location with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Technegydd Cymorth Systemau Gwybodaeth
Penrhyndeudraeth, Gwynedd (gyda theithio rhwng safleoedd)
Amdanom Ni
Mae Awdurdod Parc Cenedlaethol Eryri (PAEC) yn amddiffyn harddwch naturiol, bywyd gwyllt a threftadaeth ddiwylliannol Parc Cenedlaethol Eryri. Gan gwmpasu 823 milltir sgwr, mae\’r parc yn gartref i\’r mynydd uchaf yng Nghymru, y llyn naturiol mwyaf yng Nghymru, a dros 26,000 o bobl.
Rydym nawr yn chwilio am Dechnegydd Cymorth Systemau Gwybodaeth i ymuno ni ar sail amser llawn, barhaol, gan weithio 37 awr yr wythnos.
Mae sgiliau iaith Gymraeg yn hanfodol ar gyfer y swydd. Darllenwch y disgrifiad swydd am yr union lefel sy\’n ofynnol ar gyfer y rl swydd hon.
Y Manteision
– Cyflog o £26,403 – £29,064 y flwyddyn
– Cynllun pensiwn
– Ap Llesiant 360, gan gynnwys mynediad at feddyg teulu, cymorth iechyd meddwl ac adnoddau ffitrwydd
– Gostyngiadau a rhaglenni cymorth ariannol
– Y cyfle i weithio mewn ardal o harddwch naturiol eithriadol
Y Rl
Fel Technegydd Cymorth Systemau Gwybodaeth, byddwch yn darparu cymorth TG hanfodol, gan gynnal systemau a chyfarpar cyfrifiadurol i sicrhau bod ein gweithrediadau\’n rhedeg yn esmwyth.
Byddwch yn gosod, cynnal a chefnogi caledwedd a meddalwedd bwrdd gwaith, gan ddarparu cymorth technegol rheng flaen i wneud diagnosis o ddiffygion a\’u datrys wrth gynorthwyo defnyddwyr gydag ymholiadau system o ddydd i ddydd.
Yn ogystal, byddwch yn cefnogi ein defnydd o GIS trwy gynnal a gwella data gofodol, sicrhau cywirdeb ac ansawdd, a chynhyrchu mapiau ac adroddiadau yn l yr angen.
Bydd eich rl hefyd yn cynnwys:
– Creu mapiau, cynlluniau ac adroddiadau gan ddefnyddio offer GIS
– Rheoli nwyddau traul TG a lefelau stoc
– Cynnal profion PAT
– Darparu hyfforddiant TG sylfaenol i staff ac Aelodau
Amdanoch Chi
I gael eich ystyried yn Technegydd Cymorth Systemau Gwybodaeth, you will need:
– Y gallu i gyfathrebu yn y Gymraeg a\’r Saesneg
– Profiad gyda MS Office a meddalwedd cyffredinol
– Profiad gyda chaledwedd
– Profiad gyda systemau GIS a GPS
– Cymhwyster neu brofiad perthnasol o systemau gwybodaeth
– Trwydded yrru lawn, ddilys
Gall y swydd hon olygu gweithion achlysurol gydar nos ac ar benwythnosau.
Y dyddiad cau ar gyfer y rl hon yw 20 Ebrill 2026.
Gall sefydliadau eraill alw\’r rl hon yn Dechnegydd Cymorth TG, Technegydd Cymorth Llinell Gyntaf, Technegydd Cymorth Llinell Gyntaf, Dadansoddwr Cymorth TG, Technegydd TG, Technegydd Cymorth Systemau TG, Dadansoddwr Cymorth Systemau TG, Technegydd Cymorth Penbwrdd, Technegydd Desg Wasanaeth, neu Dechnegydd Desg Gymorth.
Felly, os ydych chi\’n barod i gymryd eich cam nesaf fel Technegydd Cymorth Systemau Gwybodaeth, gwnewch gais trwy\’r botwm a ddangosir. Mae\’r swydd wag hon yn cael ei hysbysebu gan Webrecruit. Gwasanaethau Asiantaeth Gyflogaeth yw\’r gwasanaethau a hysbysebir gan Webrecruit.
Information Systems Support Technician
Penrhyndeudraeth, Gwynedd (with travel between sites)
About Us
Eryri National Park Authority (ENPA) protects the natural beauty, wildlife, and cultural heritage of Eryri National Park. Covering 823 square miles, the park is home to the highest mountain in Wales, the largest natural lake in Wales, and over 26,000 people.
We are now looking for an Information Systems Support Technician to join us on a full-time, permanent basis, working 37 hours per week.
Welsh language skills are essential for the job. Please read the job description for the exact level required for this job role.
The Benefits
– Salary of £26,403 – £29,064 per annum
– Pension scheme
– 360 Wellbeing App, including GP access, mental health support, and fitness resources
– Discounts and financial support programs
– The chance to work in an area of outstanding natural beauty
The Role
As an Information Systems Support Technician, you will provide essential IT support, maintaining computer systems and equipment to ensure the smooth running of our operations.
You will install, maintain and support desktop hardware and software, providing first-line technical support to diagnose and resolve faults while assisting users with day-to-day system queries.
In addition, you will support our use of GIS by maintaining and improving spatial data, ensuring accuracy and quality, and producing maps and reports as required.
Your role will also involve:
– Creating maps, layouts and reports using GIS tools
– Managing IT consumables and stock levels
– Carrying out PAT testing
– Delivering basic IT training to staff and Members
About You
To be considered as an Information Systems Support Technician, you will need:
– The ability to communicate in Welsh and English
– Experience with MS Office and general software
– Experience with hardware
– Experience with GIS and GPS systems
– A relevant qualification or experience of information systems
– A full, valid driving licence
This post may involve occasional work during evenings and weekends.
The closing date for this role is 20th April 2026.
Other organisations may call this role IT Support Technician, 1st Line Support Technician, First Line Support Technician, IT Support Analyst, IT Technician, IT Systems Support Technician, IT Systems Support Analyst, Desktop Support Technician, Service Desk Technician, or Helpdesk Technician.
So, if youre ready to take your next step as an Information Systems Support Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Contact Detail:
Eryri National Park Authority Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Systems Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies and systems used by the National Park Authority. Research their current IT infrastructure and any recent projects they've undertaken to show your genuine interest and understanding during the interview.
✨Tip Number 2
Network with current or former employees of the National Park Authority. Reach out on platforms like LinkedIn to gain insights into the company culture and the specific challenges they face in information systems support.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved technical issues. Be ready to demonstrate your problem-solving skills and how you can apply them to support the systems at the National Park Authority.
✨Tip Number 4
Show your passion for nature and conservation during the interview. Highlight any relevant volunteer work or personal interests that align with the mission of the National Park Authority, as this can set you apart from other candidates.
We think you need these skills to ace Information Systems Support Technician
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Information Systems Support Technician position. Tailor your application to highlight relevant experience.
Highlight Technical Skills: Make sure to emphasise your technical skills related to information systems support. Include any relevant certifications, software knowledge, and troubleshooting abilities that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about working for the Awdurdod Parc Cenedlaethol Eryri. Mention how your values align with their mission to protect natural beauty and cultural heritage.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a technical support role.
How to prepare for a job interview at Eryri National Park Authority
✨Research the Organisation
Before your interview, take some time to learn about the Eryri National Park Authority. Understand their mission, values, and recent projects. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Technical Skills
As an Information Systems Support Technician, you'll need to demonstrate your technical expertise. Be prepared to discuss specific systems you've worked with, troubleshooting methods, and any relevant certifications you hold.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved technical issues or improved system performance.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This could be about the team structure, ongoing projects, or how success is measured in the role. It shows your enthusiasm and engagement.