Ambulance Care Assistant
Ambulance Care Assistant

Ambulance Care Assistant

Salisbury Full-Time 24000 - 28800 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Transport elderly and vulnerable service users to medical appointments, ensuring their comfort and safety.
  • Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS, with a commitment to community health.
  • Benefits: Enjoy life assurance, 24/7 GP access, mental health support, and a pension scheme.
  • Why this job: Make a real difference in people's lives while working in a supportive and collaborative environment.
  • Qualifications: Full UK driving licence, good physical fitness, and effective communication skills required.
  • Other info: Flexible hours, paid holidays, and opportunities for long service recognition.

The predicted salary is between 24000 - 28800 Β£ per year.

We have a fantastic opportunity for full time Ambulance Care Assistants to join our team based in Salisbury, Wiltshire. This is a full time position between the hours of 05.00-23.00 Monday - Sunday (38hrs per week) covering various days including weekends. Β£11.44 PH.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.

What benefits can you expect?

  • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of Β£5,000.
  • 24/7 online/telephone GP Consultation and access to prescriptions.
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
  • Access to mental health consultations.
  • Access to physiotherapy consultations.
  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
  • Financial guidance re retirement planning, tax savings and state benefits.
  • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
  • Refer a Friend recruitment incentive scheme with financial rewards.
  • The EMED foundation, to provide support to colleagues and our local communities.
  • Paid holiday entitlement.
  • Pension Scheme.
  • Blue Light Card.
  • Uniform provided.
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
  • Flu vaccination (through an internal campaign in Autumn/Winter).

Other duties include:

  • Assisting in the transportation of β€˜end of life’ service users, ensuring a high level of empathy is present at all times.
  • Building rapport by effectively communicating with patients and their relatives/friends.
  • Responsible for lifting, securing and helping service users in and out of the Ambulance.
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
  • Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
  • Assisting service users with challenging behaviour and/or mental health illnesses.
  • Ensuring that the ambulance is kept safe, clean and tidy.

To be considered as an ACA, you will need to be:

  • Committed to patient care.
  • An effective communicator with experience of communicating with others in what can often be emotional circumstances.
  • A calm, considerate, careful driver, with no more than three penalty points on your license.
  • Able to work flexibly and familiar with the local and surrounding area.
  • Physically fit for patient handling and moving.
  • Pass an Enhanced DBS check (company funded).

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values:

  • Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
  • Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
  • Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
  • Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us:

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

Ambulance Care Assistant employer: Ersmedical

EMED Group is an exceptional employer, offering a fulfilling role as an Ambulance Care Assistant in Salisbury, Wiltshire, where you can make a real difference in the lives of vulnerable individuals. With a strong commitment to employee wellbeing, we provide comprehensive benefits including life assurance, mental health support, and a recognition scheme that celebrates long service. Our collaborative and agile work culture fosters personal growth and empowers you to deliver high-quality patient care while being part of a dedicated team that values integrity and community support.
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Contact Detail:

Ersmedical Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Ambulance Care Assistant

✨Tip Number 1

Familiarise yourself with the local area in Salisbury and surrounding regions. Knowing the quickest routes and potential traffic hotspots can really impress during your interview, showing that you're proactive and ready to hit the ground running.

✨Tip Number 2

Demonstrate your commitment to patient care by sharing relevant experiences in your conversations. Whether it's through volunteering or previous roles, highlighting your empathy and communication skills will resonate well with the hiring team.

✨Tip Number 3

Prepare for situational questions that may arise during the interview. Think about how you would handle challenging behaviours or emotional situations with patients, as this role requires a calm and considerate approach.

✨Tip Number 4

Show your flexibility and willingness to work various shifts, including weekends. Being open about your availability can set you apart from other candidates who may not be as adaptable.

We think you need these skills to ace Ambulance Care Assistant

Full UK Driving Licence
Physical Fitness
Empathy and Compassion
Effective Communication Skills
Patient Handling Techniques
Ability to Work Flexibly
Calmness Under Pressure
Experience with Vulnerable Populations
Knowledge of Local Area
Teamwork and Collaboration
Problem-Solving Skills
Attention to Detail
Understanding of Mental Health Issues
Commitment to Patient Care

Some tips for your application 🫑

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Highlight your relevant experience in patient care and any skills that demonstrate your ability to handle emotional situations.

Tailor Your CV: Customise your CV to reflect the specific requirements mentioned in the job description. Emphasise your communication skills, driving experience, and physical fitness, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your commitment to making a difference. Use specific examples from your past experiences to illustrate how you embody the values of the company.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Ersmedical

✨Show Your Empathy

As an Ambulance Care Assistant, empathy is key. Be prepared to discuss situations where you've had to show compassion and understanding, especially in emotional circumstances. This will demonstrate your commitment to patient care.

✨Highlight Your Communication Skills

Effective communication is crucial in this role. Share examples of how you've successfully communicated with patients or their families, particularly in challenging situations. This will showcase your ability to build rapport and provide reassurance.

✨Demonstrate Your Driving Competence

Since a full UK driving licence is essential, be ready to talk about your driving experience. Mention any relevant training or safe driving practices you follow, as well as your familiarity with the local area, which can be a big plus.

✨Prepare for Physical Fitness Questions

Physical fitness is important for patient handling. Be ready to discuss how you maintain your fitness and any previous experiences that required physical strength or stamina. This will reassure the interviewers of your capability to perform the job effectively.

Ambulance Care Assistant
Ersmedical
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