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- Tasks: Provide top-notch customer service and ensure children's safety in a vibrant school environment.
- Company: Join the award-winning Erskine Stewart’s Melville Schools in beautiful Edinburgh.
- Benefits: Enjoy generous holidays, free lunches, fitness access, and discounts at 130,000 locations.
- Why this job: Make a difference in children's lives while developing your skills in a supportive community.
- Qualifications: Experience in busy environments and strong communication skills are essential.
- Other info: Part-time role with excellent career growth opportunities and a focus on kindness and integrity.
The predicted salary is between 11097 - 11097 £ per year.
Erskine Stewart’s Melville Schools are currently recruiting for an ePlus Receptionist to join The Junior School on a part-time, permanent basis from February 2026 (subject to satisfactory pre-employment checks). The role is part-time, working 20 hours per week (Monday to Friday 2pm - 6pm) with a salary of £11,097 per annum.
The purpose of the role is to provide a high level of customer service in an efficient and friendly manner, and ensuring the safety of children in our care. The successful candidate will have experience working in a busy environment, have strong communication skills and can effectively build professional relationships with internal and external stakeholders.
Eligibility: ESMS is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. The successful candidate will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Benefits: Staff are offered a range of benefits including:
- a generous holiday allowance
- enhanced sick pay
- family friendly policies
- use of the Schools’ swimming pool and fitness room outside school hours
- membership of the ESMS Discount and Benefits Scheme, including a range of discounts at 130,000 retail and entertainment locations
Values: We are looking for individuals who can embody and promote ESMS values of Kindness, Confidence, Resilience, Integrity, and Curiosity while role modelling behaviours in line with our school pillars of Ambition, Innovation, and Community. ESMS is committed to safeguarding and promoting the welfare of children and young people. Applicants must undergo child protection screening, including checks with past employers and Disclosure Scotland. All staff working at ESMS have direct access to young people therefore all posts within the school are considered exempt from the Rehabilitation of Offenders Act 1974.
Any enquiries about this position should be directed to the ESMS Recruitment Team at recruitment@esms.org.uk. The closing date for applications is 12pm on Friday 16 January 2026. Interviews are likely to be held the following week.
About ESMS: Welcome to the ESMS, a vibrant family of independent schools, set in beautiful grounds in the heart of Edinburgh. We offer a co-educational nursery and junior school, single-sex but closely twinned secondary education, and a co-educational sixth form. We are a consistently award-winning School, with an educational legacy that stretches back more than 300 years. Our Schools have always been pioneers of rounded education. Children’s education is underpinned by our values: kindness, confidence, resilience, integrity and curiosity. From virtual reality headsets in the classroom to developing one of the first outdoor learning programmes in Scotland, we are always searching for new ways to develop the whole child. The people that work for us are passionate, pioneering and strive for excellence in everything they do. We value the incredible contributions they make to school life, we invest in their careers and we support their ambitions so that they flourish professionally and personally.
Benefits: Employees get access to a range of benefits including:
- Fee remission from Nursery to S6
- Free school lunches
- Free Sports’ Club membership, including access to pool and fitness suites
- Generous holiday allowance
- Generous pension
- Death in service benefit
- Family-friendly policies, including enhanced maternity leave
- Membership of the ESMS Discount and Benefits Scheme, including a range of discounts at 130,000 retail and entertainment locations
- Employee Assistance Service
- Cycle to work scheme
- Car leasing salary sacrifice scheme
- Annual professional review process
- Regular salary reviews
- Funding towards professional qualifications
ePlus Receptionist employer: Erskine Stewart Melville School
Contact Detail:
Erskine Stewart Melville School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ePlus Receptionist
✨Tip Number 1
Get to know the school! Research Erskine Stewart’s Melville Schools and their values. When you understand what they stand for, you can tailor your approach during interviews and show how you embody their values of kindness, confidence, and resilience.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and child safety. Role-play with a friend or family member to build your confidence and ensure you can communicate your experience effectively.
✨Tip Number 3
Network like a pro! Connect with current or former staff at ESMS on LinkedIn. They can provide insights into the school culture and might even give you tips on what the interviewers are looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the ESMS community. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace ePlus Receptionist
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see that you understand what the ePlus Receptionist role is all about and how your skills fit in. Highlight any relevant experience that matches the requirements!
Show Off Your Communication Skills: Since this role involves a lot of interaction with children and parents, make sure your application reflects your strong communication skills. Use clear and friendly language, just like you would when speaking to someone face-to-face. We love a personable touch!
Emphasise Your Customer Service Experience: Customer service is key for us at ESMS. Share examples from your past roles where you provided excellent service, especially in busy environments. This will show us that you can handle the hustle and bustle of a school setting with ease.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts and you’ll be set!
How to prepare for a job interview at Erskine Stewart Melville School
✨Know the School's Values
Before your interview, take some time to familiarise yourself with the values of Erskine Stewart’s Melville Schools. They’re looking for candidates who embody kindness, confidence, resilience, integrity, and curiosity. Think about how you can demonstrate these qualities through your past experiences.
✨Showcase Your Customer Service Skills
As an ePlus Receptionist, providing excellent customer service is key. Prepare examples from your previous roles where you’ve gone above and beyond for customers or resolved conflicts effectively. This will show that you understand the importance of a friendly and efficient approach.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, especially in a busy environment. Think of scenarios related to child safety and communication with parents or staff. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about the school’s community initiatives or how they support staff development. This shows your genuine interest in the role and the school’s mission.
