At a Glance
- Tasks: Deliver top-notch customer service and assist with inquiries in a hybrid work setting.
- Company: ERS in Swansea, a leader in insurance customer experience.
- Benefits: Competitive salary, 25 days holiday, discretionary bonuses, and support for professional qualifications.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Great communication skills and a self-motivated attitude required.
The predicted salary is between 30000 - 40000 £ per year.
ERS in Swansea is seeking Customer Service Representatives to join their Claims and Underwriting Teams. This role is focused on delivering excellent customer service, requiring great communication skills and a self-motivated attitude.
After training, you will provide high-quality service in a hybrid work environment, assisting customers and brokers with inquiries while utilizing advanced contact center technologies.
The position offers a competitive salary along with 25 days holiday and other benefits such as a discretionary bonus scheme and support for professional qualifications.
Insurance Customer Experience Specialist - Hybrid in Swansea employer: ERS
ERS in Swansea is an exceptional employer that values its employees by fostering a collaborative work culture and prioritising professional growth. With a focus on high service standards, we offer comprehensive training and development opportunities, ensuring our team members thrive in their roles while enjoying the benefits of a supportive environment. Join us to be part of a dynamic team dedicated to delivering outstanding customer experiences in the heart of Swansea.
