Hybrid Insurance Customer Service Rep — Claims/Underwriting in Swansea
Hybrid Insurance Customer Service Rep — Claims/Underwriting

Hybrid Insurance Customer Service Rep — Claims/Underwriting in Swansea

Swansea Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
E

At a Glance

  • Tasks: Deliver exceptional customer support and engage with clients using innovative technologies.
  • Company: Join a forward-thinking insurance company with a dynamic team culture.
  • Benefits: Enjoy a hybrid work environment, professional development, and a supportive team.
  • Why this job: Make a real impact in the insurance industry while enhancing your skills.
  • Qualifications: Self-motivated individuals with a passion for outstanding service.
  • Other info: Opportunity for continuous improvement and career growth.

The predicted salary is between 36000 - 60000 £ per year.

Join a forward-thinking company as a Customer Service Representative, where your passion for outstanding service will shine. In this exciting role, you will be part of a dynamic team, delivering exceptional support to customers while utilizing cutting-edge technologies in a hybrid work environment.

You will engage with insurance brokers and clients, ensuring they receive accurate information and a welcoming experience. With a focus on continuous improvement and professional development, this position offers a unique opportunity to make a real impact in the insurance industry.

If you are self-motivated and eager to contribute to a culture of excellence, this role is perfect for you.

Hybrid Insurance Customer Service Rep — Claims/Underwriting in Swansea employer: ERS

As a forward-thinking employer, we prioritise a culture of excellence and continuous improvement, providing our Customer Service Representatives with the tools and support needed to thrive in a hybrid work environment. Our commitment to professional development ensures that employees have ample opportunities for growth, while our dynamic team fosters collaboration and innovation. Join us to make a meaningful impact in the insurance industry, where your passion for outstanding service will be truly valued.
E

Contact Detail:

ERS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid Insurance Customer Service Rep — Claims/Underwriting in Swansea

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for the interview by researching the company and its culture. We want you to show how your values align with theirs. Think about specific examples from your past experiences that demonstrate your customer service skills and adaptability in a hybrid work environment.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family. We suggest focusing on common questions related to claims and underwriting, so you can confidently showcase your knowledge and passion for the insurance industry.

Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way. We recommend reiterating your enthusiasm for the role and mentioning something specific from the conversation to keep you fresh in their minds.

We think you need these skills to ace Hybrid Insurance Customer Service Rep — Claims/Underwriting in Swansea

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Technical Aptitude
Teamwork
Adaptability
Self-Motivation
Continuous Improvement Mindset
Client Engagement
Insurance Knowledge
Hybrid Work Skills

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your enthusiasm for outstanding customer service shine through. We want to see how you can bring that passion to our team and make a real impact in the insurance industry.

Highlight Relevant Experience: Make sure to showcase any previous experience in customer service or the insurance sector. We love seeing how your background aligns with the role of a Customer Service Representative, especially in claims and underwriting.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for this hybrid role. Remember, less is often more!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our forward-thinking company.

How to prepare for a job interview at ERS

Know Your Stuff

Before the interview, make sure you understand the basics of insurance claims and underwriting. Brush up on common terms and processes so you can speak confidently about them. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond for a client or resolved a tricky issue. This will help demonstrate your passion for outstanding service, which is key for this role.

Embrace the Hybrid Environment

Since this position is hybrid, be ready to discuss how you manage your time and stay productive while working remotely. Share any tools or strategies you use to maintain communication with your team and ensure excellent service delivery, as this will highlight your adaptability.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and opportunities for professional development. This shows that you’re not just interested in the job, but also in growing within the company and contributing to its success.

Hybrid Insurance Customer Service Rep — Claims/Underwriting in Swansea
ERS
Location: Swansea
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

E
  • Hybrid Insurance Customer Service Rep — Claims/Underwriting in Swansea

    Swansea
    Full-Time
    36000 - 60000 £ / year (est.)
  • E

    ERS

    50-100
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>