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For Companies At a Glance
- Tasks: Join our Personal Injury team as a Case Handler, resolving claims with precision and efficiency.
- Company: ERS is the UK's leading specialist motor insurer, dedicated to tailored insurance solutions.
- Benefits: Enjoy competitive salary, generous holiday allowance, and professional development support.
- Why this job: Make a real impact in a supportive environment that values empowerment and collaboration.
- Qualifications: Experience in a legal setting is a plus; strong interpersonal and organisational skills are essential.
- Other info: Flexible full-time and part-time positions available; apply now to redefine the industry!
The predicted salary is between 28800 - 43200 £ per year.
Overview
About us
ERS is the UK\’s leading specialist motor insurer with an A+ rating. We understand that for many, motor insurance is more than a necessity—it\’s vital for their passion or livelihood. Standard insurance often doesn\’t cut it. That\’s why we partner exclusively with motor insurance brokers to tackle the toughest risks and create tailored products that meet their customers\’ unique needs.
The role
Accelerate Your Career with Us!
Looking to accelerate your career? Join our vibrant Personal Injury team as a Case Handler! Be the driving force behind resolving claims with precision, fairness, and efficiency. Deliver exceptional service, investigate causation, and negotiate settlement. With access to expert technical training and a clear path to handling complex personal injury cases, your journey to professional growth starts here—are you ready?
Our group thrives on four core values: Empowerment, Collaboration, Drive, and Inclusivity. We\’re all about encouraging initiative and valuing each member\’s contributions, fostering teamwork for innovative solutions, staying motivated to achieve our goals, and ensuring everyone feels respected and valued. Together, we create a supportive and dynamic environment where everyone can flourish.
Key responsibilities
- Adhere to Pre and Post Litigation Procedures: Ensure compliance with all relevant procedures throughout the life of a claim, aiming for effective and economical case conclusions.
- Claims Validation: Cross-check claims details to ensure they align with our records.
- Underwriting Scrutiny: Vigilantly identify and refer any questionable underwriting for further review.
- Establish Loss Circumstances: Clearly ascertain the circumstances surrounding any loss and conduct appropriate liability enquiries.
- Validate Accounts and Authorize Payments: Confirm the accuracy of accounts and fee notes before authorizing payments.
- Maintain Accurate Estimates: Keep precise estimates updated throughout the life of the claim, adjusting where necessary.
Skills and experience
- Legal Environment Experience:Experience working in a legal setting an advantage.
- Interpersonal Skills:Strong skills in building and maintaining relationships.
- Articulate and Numerate:Highly articulate with strong numerical abilities.
- Customer Service Focus:A commitment to delivering first-class customer service.
- Organizational Abilities:Highly organised with an innate ability to prioritise and deliver effectively
Benefits
- Competitive Benchmarked Salary:Ensuring fair compensation aligned with industry standards.
- Generous Holiday Allowance:25 days of holiday each year.
- Discretionary Bonus Scheme:Rewarding exceptional performance.
- Employee Assistance Programme:Providing support for personal and professional challenges.
- Annual Holiday Buy:Option to purchase up to 3 additional days of holiday.
- Salary Sacrifice Benefits:Tax-efficient ways to access additional benefits.
- Annual Benefits Reviews:Regular evaluations to ensure the best offerings.
- Professional Development:Support for your Professional Qualifications, we’re committed to your professional growth and will support you every step of the way.
If you’re looking for a role where you can make a real impact, apply today, and become part of a team that’s redefining the industry!
We welcome applications for both full time and part time positions.
Additional Info
- A full job description can be seenhere.
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PI Claims Handler employer: ERS
Contact Detail:
ERS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PI Claims Handler
✨Tip Number 1
Familiarise yourself with the specific claims processes and legal terminology relevant to personal injury cases. This knowledge will not only help you understand the role better but also demonstrate your commitment and preparedness during interviews.
✨Tip Number 2
Network with professionals in the insurance and legal sectors. Attend industry events or join online forums to connect with current employees at ERS or similar companies. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully handled challenging situations in the past. This will highlight your ability to deliver exceptional service, which is crucial for a Case Handler role.
✨Tip Number 4
Research ERS's core values—Empowerment, Collaboration, Drive, and Inclusivity—and think about how your personal experiences align with these values. Be ready to discuss this alignment in your interview to show that you're a great cultural fit.
We think you need these skills to ace PI Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the PI Claims Handler position. Tailor your application to highlight how your skills and experiences align with the job description.
Highlight Relevant Experience: If you have experience in a legal environment or customer service, be sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your interpersonal skills and ability to handle claims effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention their core values—Empowerment, Collaboration, Drive, and Inclusivity—and explain how you embody these values in your work.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that involves claims handling.
How to prepare for a job interview at ERS
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a PI Claims Handler. Familiarise yourself with terms like claims validation, underwriting scrutiny, and loss circumstances. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Interpersonal Skills
Since this role requires strong relationship-building abilities, be prepared to discuss examples from your past experiences where you've successfully collaborated with others or provided exceptional customer service. Highlighting these skills will show that you align with the company's values.
✨Prepare for Technical Questions
Expect questions related to the legal environment and claims handling processes. Brush up on relevant laws and procedures, and be ready to explain how you would handle specific scenarios. This preparation will showcase your expertise and readiness for the role.
✨Emphasise Organisational Skills
Being highly organised is crucial in this position. Prepare to discuss how you prioritise tasks and manage your time effectively. You might even want to share a specific example of a time when your organisational skills led to a successful outcome.
