Credit Controller

Credit Controller

Full-Time 37500 Β£ / year No working from home possible
ERS Recruiting Ltd

At a Glance

  • Tasks: Manage debt collection, customer accounts, and sales ledger for a family-run business.
  • Company: Join a lovely family-run business in Greenford with a supportive finance team.
  • Benefits: Enjoy a competitive salary, company pension, and free parking.
  • Other info: Monday to Friday, 9am-5pm, with excellent career growth opportunities.
  • Why this job: Make a real impact on financial health while developing your credit control skills.
  • Qualifications: Proven credit control experience and strong knowledge of Sage and Excel required.

Our client is looking for an experienced, confident, and proactive Credit Controller to join their finance team. This is a key role within the business, working closely with the Financial Controller and Director to ensure the timely collection of debt, accurate sales ledger management, and strong credit risk control.

The ideal candidate will be one step ahead, organised, commercially aware, and not afraid to pick up the phone. You will take ownership of the full credit control function and play an important part in protecting the financial health of the business.

Key Responsibilities
  • Proactively chase outstanding debt by phone, email, ensuring payments are collected on time and within agreed terms.
  • Open new customer accounts, carrying out full due diligence to assess creditworthiness and reduce the risk of bad debt.
  • Set and manage customer credit limits, including liaising with credit limit insurers to ensure appropriate cover is in place.
  • Send monthly customer statements.
  • Handle customer queries efficiently and accurately, resolving disputes and escalating where necessary.
Sales Ledger & Reconciliation
  • Post daily sales invoices that are automatically transferred from the sales software to Sage, ensuring all dates are correct.
  • Reconcile sales invoices and investigate any discrepancies, ensuring the sales ledger is accurate and up to date at all times.
  • Raise sales credit notes where necessary, obtaining the appropriate authorisation prior to processing.
  • Carry out the month-end sales reconciliation process, ensuring all postings are complete and accurate before month-end close.
Insurance & Compliance
  • Update and maintain plant insurance records in the system for all customers, ensuring cover is current and flagging any gaps or renewals required.
  • Monitor and manage credit insurance policies, keeping all records accurate and up to date.
Reporting
  • Report regularly to the Financial Controller and Director on debtor positions, aged debt, and any accounts of concern.
  • Produce and present accurate credit control reports as required.
Skills & Experience Required
  • Proven experience in a credit control role, this is not an entry-level position.
  • Strong working knowledge of Sage 50 and/or Sage 200.
  • Advanced Excel skills, including the ability to produce reports and reconcile data effectively.
  • Good understanding of accounting principles, including accounts receivable and accounts payable.
  • Experience in credit risk assessment and opening new customer accounts.
  • Familiarity with credit limit insurance processes (desirable).
Looking for
  • Confident communicator, comfortable dealing with customers at all levels and having difficult conversations when needed.
  • Highly organised and able to prioritise a busy workload, always staying on top of deadlines.
  • Reliable and consistent, with a strong attention to detail.
  • Self-motivated and proactive, someone who takes ownership.
  • A team player who can also work independently and use their initiative.

Other: Monday- Friday- 9am-5pm

Benefits:
  • Company pension
  • Free parking

Work Location: In person

If interested in applying for this excellent Credit Controller role, kindly submit your CV to Anna Maguire. Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.

Credit Controller employer: ERS Recruiting Ltd

Join a lovely family-run business in Greenford as a Credit Controller, where you will be part of a supportive finance team dedicated to maintaining the financial health of the company. Enjoy a competitive salary of up to Β£40K per annum, alongside benefits such as a company pension and free parking. With a strong emphasis on employee growth and a collaborative work culture, this role offers a unique opportunity to take ownership of the credit control function while working closely with experienced professionals.

ERS Recruiting Ltd

Contact Details:

ERS Recruiting Ltd Recruitment Team

We think you need these skills to ace Credit Controller

Debt Collection
Customer Account Management
Credit Risk Assessment
Sage 50
Sage 200
Advanced Excel Skills
Accounting Principles