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- Tasks: Transport elderly and vulnerable service users to medical appointments, ensuring their comfort and safety.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS, dedicated to community health.
- Benefits: Enjoy £12.60/hour, set hours, life assurance, mental health support, and a pension scheme.
- Other info: Full-time role with a 4 on, 4 off schedule; includes various employee perks and recognition schemes.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
- Qualifications: Must have Blue Light Driving qualification and be committed to patient care; C1 driving licence is a plus.
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HDU Ambulance Care Assistant (Blue Light Driver), Stoke-on-Trent
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Client:
ERS Medical
Location:
Stoke-on-Trent, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
d1d9b60c21f0
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
We have a fantastic opportunity for an Ambulance Care Assistantto join our team based in Stoke on Trent.
A FREC3 (First Response Emergency Care Level 3) and Blue Light Driving qualification (e.g. CERAD) are required for this position. Please only apply if you have these qualifications. A C1 driving licence would be advantageous but not essential.
This role is a full time and permanent, 4 on, 4 off position (40.4 hours per week). The working hours will be a rotation of 0700-1900, 1000-2200 and 1900-0700.
If you\’re passionate about people and feel you want to make a difference at work, then consider a career with us.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
Other duties include:
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
- Building rapport by effectively communicating with patients and their relatives/friends
- Responsible for lifting, securing and helping service users in and out of the Ambulance
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
- Assisting service users with challenging behaviour and/or mental health illnesses
- Ensuring that the ambulance is kept safe, clean and tidy
To be considered as an ACA, you will need to be:
- Blue Light Driving qualified (e.g. CERAD)
- C1 Driving Qualification
- Committed to patient care
- An effective communicator and experience of communicating with others in what can often be emotional circumstances
- To be a calm, considerate, careful driver, with no more than six penalty points on your license
- To have a natural flair for team working and collaboration
- Be physically fit for patient handling and moving
- Pass an Enhanced DBS check (company funded)
- Familiar with the local and surrounding area
Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.
What benefits can you expect?
- £12.60 per hour
- Set working hours – 4 on, 4 off (days and nights)
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- 24/7 online/telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Unlimited mental health consultations.
- Unlimited physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Paid holiday entitlement.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn/Winter).
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
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HDU Ambulance Care Assistant (Blue Light Driver) employer: ERS Medical
Contact Detail:
ERS Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HDU Ambulance Care Assistant (Blue Light Driver)
✨Tip Number 1
Familiarise yourself with the local area in Stoke-on-Trent. Knowing the quickest routes and potential traffic hotspots can give you an edge during the interview, showing your commitment to the role and your ability to navigate effectively.
✨Tip Number 2
Highlight any previous experience in patient care or similar roles during your conversations. Sharing specific examples of how you've handled emotional situations or assisted vulnerable individuals can demonstrate your empathy and suitability for the position.
✨Tip Number 3
Prepare to discuss your Blue Light Driving qualification in detail. Be ready to explain how this training has equipped you to handle emergency situations and ensure patient safety while driving.
✨Tip Number 4
Showcase your teamwork skills by discussing past experiences where collaboration was key. This role requires working closely with colleagues, so demonstrating your ability to work well in a team will be crucial.
We think you need these skills to ace HDU Ambulance Care Assistant (Blue Light Driver)
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to prominently feature your FREC3 and Blue Light Driving qualifications in your CV and cover letter. These are essential for the role, so they should be easy to spot.
Showcase Your Experience: If you have previous experience in patient care or driving roles, detail this in your application. Use specific examples to demonstrate how you've made a difference in similar situations.
Emphasise Communication Skills: Since the role involves interacting with vulnerable individuals, highlight your communication skills. Provide examples of how you've effectively communicated in emotional circumstances.
Tailor Your Application: Customise your CV and cover letter to reflect the values and mission of EMED Group. Show that you understand their commitment to patient care and community support, and explain how you align with these values.
How to prepare for a job interview at ERS Medical
✨Show Your Qualifications
Make sure to highlight your FREC3 and Blue Light Driving qualifications during the interview. Be prepared to discuss how these certifications have prepared you for the role and any relevant experiences you've had in emergency care.
✨Demonstrate Empathy
As an Ambulance Care Assistant, empathy is crucial. Prepare examples of how you've shown compassion in previous roles, especially when dealing with vulnerable individuals or those in distress. This will show that you understand the emotional aspects of the job.
✨Know the Local Area
Familiarity with Stoke-on-Trent and its surroundings can be a significant advantage. Brush up on local landmarks, hospitals, and routes to demonstrate your readiness to navigate the area efficiently during the interview.
✨Prepare for Behavioural Questions
Expect questions about handling challenging situations or difficult behaviours. Think of specific instances where you successfully managed such scenarios, focusing on your communication skills and ability to remain calm under pressure.