At a Glance
- Tasks: Drive and deliver goods safely while ensuring excellent customer communication.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Earn £12.21 per hour with flexible bank hours and full training provided.
- Why this job: Be part of a team that makes a real difference in community health and wellbeing.
- Qualifications: Must have a Full UK Manual Driving Licence and good communication skills.
- Other info: Enjoy a collaborative and inclusive work culture with opportunities for personal growth.
The predicted salary is between 10 - 15 £ per hour.
We have a fantastic opportunity for a Courier Driver to join our team based in Crewe, on a bank (0 hour) contract. The main purpose of the courier driver role is to contribute to the safe and timely movement and transportation of goods and equipment. The role will require excellent communication skills with customers, colleagues, and other stakeholders to maintain the highest standards. The role may involve heavy lifting/manual handling of equipment and goods, using a tail lift and loading/unloading and moving of Roll cages. The role will involve driving vehicles from small vans up to 3.5 tonne Luton vans, which can be driven on the category B part of the UK Manual driving licence.
Benefits
- £12.21 per hour
- The flexibility of a bank (0 hour) position - work when suits you to support the needs of the business
- Company funded Enhanced DBS certificate
- Full training provided
Main responsibilities
- To carry out courier journeys to various locations and to agreed routes and timings.
- To complete digital and manual documentation required by both legislation and organisational procedures.
- To maintain regular contact with the operations office using a range of communication systems.
- To ensure all items are always kept safe and secure.
- To always comply with the Road Traffic Act while driving and other relevant legislation connected to the vehicle.
- To act as customer contact at delivery points of service, and relay relevant information to the operations office.
- To complete vehicle checks prior to use, and to notify any defects to the Operations Office verbally and by recording on appropriate documentation.
- To always act in a polite and courteous manner to customers and road users.
Qualifications
- You must have held a Full UK Manual Driving Licence for a minimum of 12 months and have no more than 6 penalty points.
- The role is subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history if invited to an interview.
- Your HMRC record, available to download from the Government Gateway, may help you prepare this information when required.
Candidate requirements
- The ability to work on your own initiative and as part of a team.
- Must be able to plan routes effectively.
- Must be a good communicator.
- Customer focused.
- Able to remain calm under pressure.
- Good problem-solving skills.
- Good literacy and numeracy skills.
- Good attention to detail.
- Must be able to use a PDA (training will be provided).
- Good/Clear handwriting.
- Familiar with the local and surrounding areas.
Values
- Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
- Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
- Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
- Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.
About Us
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services. EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect. EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best. EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
Courier Driver in Crewe employer: ERS Medical
Contact Detail:
ERS Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier Driver in Crewe
✨Tip Number 1
Get to know the local area like the back of your hand! Familiarity with routes and shortcuts can save you time and impress your future employer. Plus, it shows you're proactive and ready to hit the ground running.
✨Tip Number 2
Brush up on your communication skills! As a courier driver, you'll be the face of the company when delivering goods. Practising how to engage politely and effectively with customers will set you apart from the competition.
✨Tip Number 3
Show off your problem-solving skills! Think about scenarios where you had to adapt quickly or resolve issues on the road. Sharing these experiences during interviews can highlight your ability to stay calm under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Courier Driver in Crewe
Some tips for your application 🫡
Show Off Your Driving Skills: Make sure to highlight your driving experience in your application. We want to know about your familiarity with different vehicle types and your clean driving record. If you've got any special skills, like navigating tricky routes or handling heavy loads, let us know!
Communication is Key: Since you'll be interacting with customers and colleagues, it's important to showcase your communication skills. Use clear and concise language in your application, and maybe share a quick example of how you’ve effectively communicated in a previous role.
Attention to Detail Matters: We value attention to detail, especially when it comes to documentation and vehicle checks. In your application, mention any experiences where your keen eye for detail made a difference, whether it was in paperwork or ensuring safety protocols were followed.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the info you need to get started. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at ERS Medical
✨Know Your Routes
Familiarise yourself with the local area and potential delivery routes. Being able to discuss your knowledge of the region during the interview will show that you can plan effectively and are ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves regular contact with customers and the operations office, practice clear and polite communication. Think of examples where you've successfully handled customer interactions or resolved issues, as this will demonstrate your customer-focused approach.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss situations where you've had to think on your feet or solve unexpected problems. This could be anything from navigating traffic delays to managing last-minute changes in delivery schedules. Highlighting these skills will show you're calm under pressure.
✨Be Ready for Practical Questions
Expect questions about vehicle checks and compliance with road regulations. Brush up on the basics of vehicle maintenance and safety protocols, as being knowledgeable in these areas will reflect your reliability and commitment to safety.