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- Tasks: Transport elderly and vulnerable service users to medical appointments, ensuring their comfort and safety.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS with over 2,500 colleagues.
- Benefits: Enjoy a full-time contract, life assurance, mental health support, and a pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Must have a full UK driving licence, be physically fit, and pass an Enhanced DBS check.
- Other info: Flexible shifts available; join a team that values diversity and community support.
The predicted salary is between 24000 - 36000 £ per year.
We have a fantastic opportunity for full time Ambulance Care Assistants to join our team based in Keynsham.
This is a full time position between the hours of between 05 : 00am-00 : 00 Monday – Sunday (38hrs per week) covering various days including weekends.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
What benefits can you expect?
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- Company sick pay covering full salary for 20 days after 2 years’ service.
- 24 / 7 online / telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
- Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn / Winter).
Other duties include :
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
- Building rapport by effectively communicating with patients and their relatives / friends
- Responsible for lifting, securing and helping service users in and out of the Ambulance
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres / hospital’s or to family / friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical / commercial flights.
- Assisting service users with challenging behaviour and / or mental health illnesses
- Ensuring that the ambulance is kept safe, clean and tidy
To be considered as an ACA, you will need to be :
- Hold a valid UK manual driving licence, (6 points maximum)
- Be able to work flexible shifts. Our operational hours are between05 : 00am and 00 : 00, Monday to Sunday so you will need to work various shifts within these hours (with notice)
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- Be physically fit for patient handling and moving.
- Pass an Enhanced DBS check (company funded).
- Committed to patient care
- To have a natural flair for team working and collaboration
About Us :
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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Ambulance Care Assistant employer: ERS Medical
Contact Detail:
ERS Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarise yourself with the local area and key healthcare facilities. Knowing the routes and locations will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills, especially in handling emotional situations. Role-playing scenarios with friends or family can help you articulate your empathy and understanding, which are crucial for this position.
✨Tip Number 3
Highlight any previous experience in patient care or similar roles during your discussions. Even if it's informal, sharing these experiences can set you apart as a candidate who truly understands the responsibilities of an Ambulance Care Assistant.
✨Tip Number 4
Be prepared to discuss your physical fitness and ability to handle patients safely. You might want to mention any relevant training or personal fitness routines that demonstrate your capability for the physical demands of the job.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Highlight your commitment to patient care and any relevant experience in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your communication skills, physical fitness, and any previous roles that involved teamwork or patient interaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the emotional aspects of the role. Mention specific examples of how you've demonstrated empathy and effective communication in past experiences.
Prepare for Pre-Employment Checks: Be ready to provide your full employment history and pass an Enhanced DBS check. Gather necessary documents in advance to streamline the process if you are invited for an interview.
How to prepare for a job interview at ERS Medical
✨Show Your Compassion
As an Ambulance Care Assistant, empathy is key. Be prepared to share examples of how you've shown compassion in previous roles, especially in challenging situations. This will demonstrate your suitability for the role.
✨Highlight Your Communication Skills
Effective communication is crucial in this role. Think of instances where you successfully communicated with patients or their families, particularly in emotional circumstances. This will show that you can handle sensitive interactions with care.
✨Demonstrate Your Physical Fitness
Since the job involves patient handling, be ready to discuss your physical fitness. You might want to mention any relevant experience or activities that keep you fit and able to perform the duties required.
✨Know the Local Area
Familiarity with the local area is important for an Ambulance Care Assistant. Brush up on your knowledge of Keynsham and surrounding areas, as this will help you navigate efficiently during your shifts.