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- Tasks: Transport service users to medical appointments and provide compassionate care.
- Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
- Benefits: Enjoy flexible shifts, life assurance, online GP consultations, and a supportive work environment.
- Why this job: Make a real difference in your community while gaining valuable experience and recognition.
- Qualifications: Must have a valid UK driving license and effective communication skills.
- Other info: Full-time role with 10-hour shifts; must be able to work weekends.
The predicted salary is between 24000 - 36000 £ per year.
We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our Ambulance crews based in Burgess Hill.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting our service users to and from their medical appointments and between healthcare facilities.
This is a full‑time role working 4 days out of 7 (10 hour shifts) with shifts scheduled between 05 : 30am and 00 : 30am. Shifts will be on a rota. Please only apply if you can work these hours.
What benefits can you expect?
- £12.21p / h
- Work 4 days out of 7
- Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
- Company sick pay covering full salary for 20 days after 2 years’ service.
- 24 / 7 online / telephone GP Consultation and access to prescriptions.
- 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
- Hospital cash plan benefits with sickness protection scheme.
- Cash‑plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
- Access to mental health consultations.
- Access to physiotherapy consultations.
- Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
- Financial guidance re retirement planning, tax savings and state benefits.
- Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5‑year intervals with an increase in annual leave.
- Values‑based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
- Refer a Friend recruitment incentive scheme with financial rewards.
- The EMED foundation, to provide support to colleagues and our local communities.
- Pension Scheme.
- Blue Light Card.
- Uniform provided.
- EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
- Flu vaccination (through an internal campaign in Autumn / Winter).
Other duties include :
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times.
- Building rapport by effectively communicating with patients and their relatives / friends.
- Responsible for lifting, securing and helping service users in and out of the Ambulance.
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres / hospitals or to family / friends at their homes.
To be considered as an ACA, you will need to be :
- Hold a valid UK manual driving licence.
- Be able to work flexible shifts. Our operational hours are between 05 : 30am and 00 : 30am, Monday to Sunday so you will need to work various shifts within these hours (with notice).
- An effective communicator and experience of communicating with others in what can often be emotional circumstances.
- Be physically fit for patient handling and moving.
- Pass an Enhanced DBS check (company funded).
About Us
The exciting merger of ERS Medical and E‑Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with circa 4,000 colleagues across 60 depots. Our ambition is to continue developing patient care transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.
EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.
EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.
EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.
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Ambulance Care Assistant employer: ERS Medical
Contact Detail:
ERS Medical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant
✨Tip Number 1
Familiarise yourself with the local healthcare facilities and routes in Burgess Hill. Knowing the area well will not only help you during your shifts but also demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Highlight any previous experience in care or customer service roles when networking. Engaging with professionals in the healthcare sector can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios that involve emotional communication and patient handling. Being able to articulate how you would manage sensitive situations can set you apart from other candidates.
✨Tip Number 4
Connect with current Ambulance Care Assistants on social media platforms like LinkedIn. They can offer first-hand advice about the role and the application process, which can be incredibly beneficial as you prepare to apply.
We think you need these skills to ace Ambulance Care Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Familiarise yourself with the job description and think about how your skills and experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in patient care or transport services. Emphasise your communication skills and any previous roles that required empathy and physical fitness.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the challenges faced by patients. Mention your ability to work flexible hours and your commitment to providing excellent care.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at ERS Medical
✨Show Your Compassion
As an Ambulance Care Assistant, empathy is key. Be prepared to share examples of how you've shown compassion in previous roles or situations, especially when dealing with vulnerable individuals.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. During the interview, highlight your ability to communicate clearly and sensitively, particularly in emotional situations. Consider discussing any relevant experiences where you successfully navigated difficult conversations.
✨Highlight Physical Fitness
Since the role involves patient handling, it's important to convey your physical fitness. Be ready to discuss any relevant experience that demonstrates your ability to lift and assist patients safely.
✨Understand the Shift Requirements
Make sure you're clear about the shift patterns and hours required for the role. Show your flexibility and willingness to work the specified hours, as this will demonstrate your commitment to the position.