Ambulance Care Assistant

Ambulance Care Assistant

Crewe Full-Time No home office possible
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At a Glance

  • Tasks: Help transport and assist patients, ensuring their comfort and safety.
  • Company: Join EMED Group, the largest Patient Transport and Care Partner to the NHS.
  • Benefits: Enjoy paid holidays, life assurance, mental health support, and a pension scheme.
  • Why this job: Make a real difference in your community while gaining valuable experience and skills.
  • Qualifications: Must have a valid UK driving licence, be physically fit, and pass an Enhanced DBS check.
  • Other info: Flexible shifts available; perfect for students looking for rewarding work.

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We have a fantastic opportunity for an Ambulance Care Assistant to serve your local community and join the Ambulance Service as part of our crew based atCrewe.

Zero hours contracts.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

What benefits can you expect?

  • Paid holiday entitlement
  • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
  • 24/7 online/telephone GP Consultation and access to prescriptions.
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
  • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
  • Access to mental health consultations.
  • Access to physiotherapy consultations.
  • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
  • Financial guidance re retirement planning, tax savings and state benefits.
  • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
  • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
  • Refer a Friend recruitment incentive scheme with financial rewards.
  • The EMED foundation, to provide support to colleagues and our local communities.
  • Paid holiday entitlement.
  • Pension Scheme.
  • Blue Light Card.
  • Uniform provided.
  • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
  • Flu vaccination (through an internal campaign in Autumn/Winter).

Other duties include:

  • Transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities.
  • Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
  • Building rapport by effectively communicating with patients and their relatives/friends
  • Responsible for lifting, securing and helping service users in and out of the Ambulance
  • Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
  • Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
  • Assisting service users with challenging behaviour and/or mental health illnesses
  • Ensuring that the ambulance is kept safe, clean and tidy

To be considered as an ACA, you will need to be:

  • Committed to patient care
  • An effective communicator and experience of communicating with others in what can often be emotional circumstances
  • To be a calm, considerate, careful driver
  • To have a natural flair for team working and collaboration
  • Pass an Enhanced DBS check (company funded)
  • Familiar with the local and surrounding area
  • Hold a valid UK manual driving licence with less than 6 points
  • Be physically fit for patient handling and moving.
  • Be able to work flexible shifts

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values

Collaborative – We work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.
Agile – We listen, learn and adapt to improve the business, each other, and ourselves.
Reliable – We do what we say we will do, we take responsibility and we behave with integrity.
Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.

EMED Group are committed to providing services for our patients, service users, clients, and community and is supported by employees with an increasing variety of backgrounds. To do this effectively it is essential that we promote equality and embrace diversity and inclusion and treat all of our employees, patients, service users and clients with dignity and respect.

EMED Group is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination, with our aim being to be truly representative of all sections of society and our clients, and for each employee to feel respected, valued and able to give their best.

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Ambulance Care Assistant employer: ERS Medical

EMED Group is an exceptional employer for Ambulance Care Assistants, offering a rewarding opportunity to make a real difference in the lives of patients within the Crewe community. With a strong focus on employee wellbeing, we provide comprehensive benefits including paid holidays, mental health support, and a Long Service Recognition Scheme, all within a collaborative and inclusive work culture that values diversity and empowers our staff to excel in their roles.
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Contact Detail:

ERS Medical Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Ambulance Care Assistant

✨Tip Number 1

Familiarise yourself with the local area and healthcare facilities. Knowing the routes and locations can give you an edge during interviews, as it shows your commitment to the role and understanding of the job's demands.

✨Tip Number 2

Demonstrate your communication skills by engaging in conversations with people in your community. This will help you build rapport and show that you can handle emotional situations, which is crucial for an Ambulance Care Assistant.

✨Tip Number 3

Consider volunteering or shadowing in a healthcare setting. This experience not only enhances your CV but also provides you with real-life scenarios that you can discuss during your interview, showcasing your dedication to patient care.

✨Tip Number 4

Prepare for the regulatory pre-employment checks by gathering your employment history and ensuring your driving record is in order. Being proactive about these requirements can set you apart from other candidates.

We think you need these skills to ace Ambulance Care Assistant

Empathy and Compassion
Effective Communication Skills
Teamwork and Collaboration
Patient Handling Techniques
Calmness Under Pressure
Driving Skills with a Valid UK Licence
Knowledge of Local Area
Physical Fitness for Patient Movement
Flexibility in Shift Work
Attention to Detail
Problem-Solving Skills
Understanding of Mental Health Issues
Ability to Build Rapport with Patients
Commitment to Patient Care

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Ambulance Care Assistant. Highlight your commitment to patient care and your ability to communicate effectively in emotional situations.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any relevant experience in patient transport, teamwork, and communication.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the role. Mention specific examples from your past experiences that demonstrate your suitability for the position.

Prepare for Pre-Employment Checks: Be ready to provide your full employment history and pass an Enhanced DBS check. Gather any necessary documents in advance to streamline the process if you are invited for an interview.

How to prepare for a job interview at ERS Medical

✨Show Your Commitment to Patient Care

During the interview, emphasise your dedication to patient care. Share specific examples of how you've helped others in challenging situations, as this role requires a strong commitment to making a difference in people's lives.

✨Demonstrate Effective Communication Skills

Since you'll be communicating with patients and their families, it's crucial to showcase your communication skills. Practice active listening and provide examples of how you've effectively communicated in emotional or stressful circumstances.

✨Highlight Teamwork and Collaboration

This role involves working closely with a team, so be prepared to discuss your experience in collaborative environments. Share instances where you successfully worked as part of a team to achieve a common goal, especially in healthcare settings.

✨Prepare for Regulatory Checks

Be ready to discuss your employment history and any necessary checks, such as the Enhanced DBS check. Having your HMRC record handy can help streamline this process and show that you're organised and prepared.

Ambulance Care Assistant
ERS Medical
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