At a Glance
- Tasks: Manage premium payments, collect invoices, and resolve queries with brokers.
- Company: Join the UK's largest specialist motor insurer with a global presence.
- Benefits: Competitive salary, supportive team, and opportunities for career growth.
- Other info: Exciting work environment with a focus on professional development.
- Why this job: Be part of a dynamic team making a real impact in the insurance industry.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 30000 - 40000 € per year.
ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.
Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.
Working as part of the Credit Control Team based in the Swansea office, this role offers an excellent opportunity to play a vital part in supporting ERS to manage premium payments accurately and efficiently.
The position includes targeted invoice collection, resolving complex premium queries, processing and reporting payments, and reconciling broker settlements in line with organisational procedures. You will work closely with Brokers, using your strong customer service skills to identify and resolve issues.
Credit Controller employer: ERS Administration Services
At Starr, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our Swansea office provides a supportive environment where employees can thrive, with ample opportunities for professional growth and development in the insurance sector. Join us to be part of a passionate team dedicated to delivering outstanding service while enjoying the benefits of working for a leading global organisation.
Contact Detail:
ERS Administration Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with motor insurance. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching ERS Syndicate 218 and understanding their approach to credit control. Knowing their values and how they operate will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Show off your customer service skills! In your conversations, highlight your experience in resolving complex queries and managing relationships with brokers. This is key for a Credit Controller role, so make it shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience and skills that match the job description, like your customer service abilities and any previous credit control work.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team at Starr. Keep it concise but engaging!
Showcase Your Skills:Don’t forget to showcase your skills in invoice collection and resolving queries. We want to see examples of how you've tackled similar challenges in the past, so be specific!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our talented team!
How to prepare for a job interview at ERS Administration Services
✨Know Your Numbers
As a Credit Controller, you'll be dealing with invoices and payments, so brush up on your financial knowledge. Familiarise yourself with common terms and processes related to credit control and insurance. This will not only help you answer questions confidently but also show that you're serious about the role.
✨Showcase Your Customer Service Skills
Since the role involves working closely with brokers, it's crucial to demonstrate your customer service abilities. Prepare examples of how you've successfully resolved issues or built relationships in previous roles. This will highlight your interpersonal skills and ability to handle complex queries.
✨Research the Company
Take some time to learn about Starr and ERS Syndicate 218. Understand their values, products, and the market they operate in. This knowledge will allow you to tailor your answers and show genuine interest in the company during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of situations where you've had to manage difficult conversations or resolve discrepancies. Practising these scenarios will help you articulate your thought process and demonstrate your suitability for the role.
