Transformation Manager - Ernst & Young

If you are looking to join a dynamic and diverse team delivering large-scale transformation programme consultancy services, come and talk to EY's Transformation Delivery team about the opportunities we can offer you. To continue the successful growth of our TD team within EY's Consulting practice, we are looking for experienced, motivated people who have previously worked in programme and project management, business or digital transformation roles, either in industry or in a client-side advisory role to join our team.

About TD in EY: Our TD team sits within the Business Consulting sub-service line of EY Consulting. With a clear purpose of 'building a better working world', EY's TD team is committed to delivering exceptional client services across a range of sectors across the Island of Ireland. In EY, our approach to exceptional delivery for our clients is underpinned by three defining features:

• We provide transformation and project management capability to clients to help them deliver transformational projects and programmes that deliver real business value.
• We work with a diverse group of clients across a range of sectors including government and public sector, energy and utilities, transport, education, consumer products and retail.
• We collaborate with EY teams to bring the best of EY to our clients which includes a full suite of consultancy services.

Your key responsibilities:

• Managing and delivering transformation projects to time, cost and quality.
• Working with clients across our focus sectors: government, health, utilities, transport, and telco to consistently deliver exceptional client service.
• Working as part of a team to ensure that all project deliverables are managed to time, cost and quality.
• Ensuring that project plans, project logs (e.g., risks, assumptions issues, dependencies) and project budgets are managed effectively.
• Delivery of major project/programme activities, including business process design, testing and end user training involving multiple cross-functional stakeholders.
• Working directly with clients on a regular basis to help create innovative insights and solutions to meet their needs.
• Integrating data to inform insights by sharing technical, sector and market knowledge.
• Solving business and technology issues through collaboration and teaming.
• Applying knowledge, experience and expertise to shape services to clients with limited direction, including development of high-quality work products and presentation of project outputs, as required.

Internal Responsibilities:

• Assisting in client account management activities such as recruitment for the project team, managing financial aspects of client engagements, and quality and risk management.
• Building valued relationships with clients and colleagues to assist in generating new business opportunities for EY.
• Providing a supporting role in presentations and proposals for elements of medium to high complex projects to prospective and existing clients.
• Communicating effectively with EY senior management and working to build, manage and motivate high-performing teams.
• Understanding all our service offerings and actively identifying opportunities to better serve clients.
• Building strong internal relationships within consulting and across other services lines.
• Supporting team development activities, including supporting, coaching, and mentoring activities.
• Conducting performance reviews and contributing to performance feedback.
• Contributing to people initiatives including recruiting, retaining and training activities.
• Maintaining an educational programme to continually develop technical skills.
• Understanding, following and communicating workplace policies and procedures.

Skills and attributes for success:

To qualify for the role, you must have:

• Experience in a management consulting or similar advisory role in industry or the public sector.
• Project Management experience managing and delivering large-scale projects, programmes and transformations, including project planning and monitoring, resource management (including project finances), benefits realisation, etc.
• Experience as a client-facing project manager, using waterfall methodologies across one or more of our focus sectors (government and public sector, energy and utilities, transport, education, consumer products and retail).
• Ideal candidates will have agile certifications such as Professional Scrum Master / Product Owner, SAFe Scrum Master / Product Owner.
• Ideal candidates will have multidisciplinary experience including project management, business process design, testing the solution and end user training.
• Excellent stakeholder management and communication skills with a track record in managing complex stakeholder programmes.
• Good understanding of project governance and change management principles.
• Strong 3rd level educational qualifications.
• Additional professional qualifications, such as PRINCE2® or PMP, are desirable.
• Additional areas of interest include: process improvement, agile methodologies and business case development.