Manager - FS People Consulting (Organisation Design) - London | London, UK

Managing global workforces is increasingly complex. People Consulting (PC) builds and improves organisational and individual performance, delivering a highly complex and challenging mission, especially in an ever-changing working environment. As a member of People Consulting, you will be part of a team with a wide variety of experiences and a supportive environment. When you join us, you will gain unique experiences and valuable knowledge working across capabilities, sectors and geographies and have the opportunity to take your career in the direction you want.

At EY, we are uniquely and strategically positioned to advise industry leaders in the face of increasing disruptions, an ever-changing workforce and evolving business landscape. Within People Consulting, we help our clients to solve their most complex people and employee-related challenges. We help our clients harness their people agenda by ensuring they have the right people, with the right capabilities, in the right place, for the right cost, doing the right things. We put employees at the heart of what we do, delivering human-centric transformations that go beyond traditional change programmes.

The Opportunity

We are looking for talented Managers to join our Workforce Transformation team as part of our UK Financial Services People Consulting team. Our Workforce Transformation team provides solutions across Future Performance, Future Workforce and Future Organisation Design.

Overview of the role

As a manager in our team, you will be responsible for managing the delivery of transformative projects for our clients, taking an employee-centric approach to delivery. You will work within a team to deliver innovative and insightful solutions, showcasing best-practice insights to support successful client delivery. As a manager, you will be responsible for providing day-to-day delivery support across project teams, contributing to effective go-to-market strategies and supporting the development of our overall people consulting capability and solution offering by providing counselling and upskilling opportunities to our more junior team members.

Key Responsibilities

• Manage day-to-day project delivery across transformation projects by bringing solid organisation design and project management capability.
• Take ownership for project management activities such as project status reports, risk assessments and reporting.
• Manage and uphold client relationships.
• Manage delivery team, support effective teaming and upskill more junior members through on-the-job training.
• Oversee and manage development of reports, deliverables, and communication assets to ensure successful delivery of engagement.
• Proactively raise risk and issues with leadership. Work with project team to develop mitigation plans and assess risk levels.
• Contribute to go-to-market activities by managing proposal development, supporting leadership in pitch preparation, and undertaking critical engagement management activities.
• Contribute to generating revenue by identifying and communicating additional engagement opportunities across existing client engagements.
• Develop a good understanding of EY solution offerings across the firm and start building a personal network to bring the best of EY to our clients.

Skills and Attributes for success

• Experience in Operating Model Development, Organisational Structure and Design, Strategic Workforce Planning, Capability Mapping, Organisational Assessment, and Organisational Governance, with success in current job applying one or more of these capabilities.
• Experienced in contributing to organisation design development, bringing insights and design thinking to test and challenge solutions with the wider project team.
• Good understanding of the opportunities and risks associated with acquisitions, divestures, mergers, and the organisational design implications is preferred, not critical.
• Clear data literacy and analytical competency. Has good experience in completing data analysis and current state assessment.
• Has solid understanding of organisational effectiveness measures (such as spans of control, organisational layers, management ratios, grade structures) to assess maturity of organisational and operating model designs.
• Demonstrates good business and commercial acumen.

To qualify for the role, you must have:

• Relevant experience through one of the following: Professional services role with a global management consultancy firm or niche consultancy, internal human resources or organisational design role in industry or related line role in industry, in which you gained exposure to large-scale project(s).
• Experience of delivering organisation design projects across the Financial Services sector (ideally within banking).
• Experience working within both small and large multi-disciplinary teams to deliver functional and enterprise-wide transformation engagements.

What we look for

We are interested to hear from people with the right attitude for the job! That’s naturally curious and innovative people that feed on the energy of a thriving global team. You will need a balance of technical and analytical skills, a creative approach to work and strong communication skills. If you’ve got big ideas on how we can do better, this role is for you.