Location: London
Other locations: Anywhere in Region
Date: Jul 2, 2026
Requisition ID: 1720107
The opportunity
EY’s Global Tax Centre of Excellence Data & AI team play a prominent role in leading client transformation initiatives that leverage Data & AI as core capabilities. The CoE seeks to architect reusable patterns and process blueprints to bootstrap scalability across all the EY Tax technology teams in all key markets.
You will have an existing opportunity to stay on the leading edge of technology development and to contribute to the successful transformation of EY tax and its clients.
Role Purpose
The Six Sigma Black Belt is a foundational role within the Tax Process Reinvention & Agentic AI CoE.
The role is responsible for deep task‑level decomposition of tax processes and data flows, identification and quantification of waste, and the design of Lean‑optimised To‑Be processes that are explicitly engineered to support agentic AI workflows.
This role ensures that AI is applied to the right work, in the right way, at the right time — and is not layered on top of broken or inefficient processes.
Key Responsibilities
Process Decomposition & Lean Analysis
- Decompose end‑to‑end tax processes to atomic task level, explicitly defining:
- inputs and outputs
- decision points
- hand‑offs
- exception paths
- Produce Value Stream Maps (As‑Is and To‑Be) with quantified metrics (cycle time, lead time, takt time, capacity utilisation)
- Apply the 8 Wastes framework systematically to identify:
- non‑value‑added activity
- bottlenecks and delays
- duplication and rework
- Quantify improvement opportunities to support:
- business cases
- prioritisation of agent candidates
- phased transformation roadmaps
AI‑Ready Process Design
- Partner closely with the Data & AI Architect to:
- identify tasks suitable for agent execution
- define Human‑in‑the‑Loop control points
- shape agent‑to‑agent and workflow‑to‑agent interactions
- standardised
- auditable
- scalable across jurisdictions and clients
CoE & Capability Development
- Act as process authority within the Tax Process Reinvention & Agentic AI CoE
- Develop reusable Lean artefacts and patterns for repeat client deliveryCoach client and EY teams on Lean‑led AI enablement
Required Experience & Background
- Certified Six Sigma Black Belt (or equivalent practical experience)
- Proven delivery of Lean transformations in complex, regulated environments
- Strong experience decomposing knowledge‑heavy processes (tax, finance, compliance, or adjacent domains)
- Comfortable working alongside technologists, data engineers, and AI specialists
- Experience presenting quantified improvement cases to senior stakeholders
- Strong interpersonal, workshop facilitation skills
- Prior work in Tax, Finance, or Professional Services
- Exposure to workflow platforms (e.g., ServiceNow) or platform‑based operating models
- Experience supporting automation or AI initiatives (even if not hands‑on)
Success Measures
- Quality and clarity of task‑level process decomposition
- Reduction in non‑value‑added work prior to automation
- Smooth hand‑off from Lean design to agent build
- Reuse of Lean artefacts across engagements
What we offer you
At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability‑related adjustments or accommodations you may need.
Equal Opportunity Statement
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Six Sigma Black Belt - Tax Process Reinvention employer: Ernst & Young Advisory Services Sdn Bhd
Ernst & Young Advisory Services Sdn Bhd is an exceptional employer, offering a dynamic and inclusive work culture in Manchester that fosters innovation and collaboration. With a strong commitment to employee development, EY provides ample opportunities for growth and advancement, alongside a flexible work environment that supports work-life balance. Joining EY means being part of a global leader in advisory services, where your contributions directly impact client success and the future of R&D tax services.
Contact Details:
Ernst & Young Advisory Services Sdn Bhd Recruitment Team