At a Glance
- Tasks: Lead UX strategy and product management to create innovative solutions for clients.
- Company: Join EY, a global leader in consulting and technology.
- Benefits: Enjoy a hybrid work environment, competitive salary, and professional growth opportunities.
- Other info: Be part of a diverse team committed to inclusion and innovation.
- Why this job: Make a real impact by transforming customer experiences and driving business growth.
- Qualifications: Experience in UX design and product management with strong communication skills.
The predicted salary is between 60000 - 68205 £ per year.
At EY Studio+, the work we do cuts across every sector and reaches deep into the interactions, choices and experiences people encounter every day. We want to help people make better, more effective choices and solve their most pressing problems. We work with organisations to create transformative services, products and experiences that will make the world an easier, more meaningful, and sustainable place to live and work. Our aim is to help clients transform their customer-facing commercial functions and business outcomes through developing and implementing Customer & UX strategies, digital solutions, user-centric services, operating models, and optimised products, experiences, marketing, and sales.
We are seeking a dynamic and experienced UX Strategist & Product Manager to join our Business Consulting - Customer Transformation Team. This is a hybrid position that seeks an expert capable of bringing clarity to client solutions and effectively implementing those solutions. This role requires strong communication and human-centred design skills to build confidence in clients as they advance their growth strategies. Your role will be to lead and grow a team of UX Strategist & product managers while aligning market, business and customer needs to develop validated, innovative solutions that help our clients push their growth agenda forward with confidence.
The ideal candidate is passionate about using human-centred design methods to solve complex client challenges, validate solutions through prototyping and effectively communicate the rationale behind those solutions to clients and stakeholders to drive optimal business decisions and outcomes.
Your key responsibilities:
- Collaborate with clients to understand the market and customer needs, and business objectives.
- Define the product vision and strategy, aligning it with business goals and customer needs.
- Utilise human-centred design methodologies to ideate, co-design and conceptualise innovative product solutions.
- Create user journey maps to identify customer pain points and opportunities.
- Design prototypes to validate solutions.
- Facilitate workshops to engage and inspire stakeholders in the value of a design-led process.
- Conduct user testing to gather feedback and turn them into actionable steps to refine product solutions.
- Collaborate with clients to identify customer needs, conceptualise innovative product solutions, and guide the implementation of these solutions.
- Collect, prioritise, and translate comprehensive product requirements into features and user stories.
- Work closely with cross-functional teams, including UX designers, developers, and business analysts, to ensure alignment on project goals and successful product delivery.
- Proficient in project management methodologies, including Agile and Waterfall, with the ability to adapt these approaches to project needs.
- Skilled in creating and maintaining product roadmaps, managing budgets, identifying risks, and developing mitigation strategies.
- Clearly articulate complex ideas, present product strategies, and design concepts, using storytelling to engage stakeholders and convey solution value.
- Foster open dialogue, active listening, and a culture of innovation to create a collaborative environment, co-designing solutions to drive successful outcomes.
- Facilitate various client workshops, discussions and effectively present concepts and solutions to multiple stakeholders.
- Build strong relationships and advocate for user-centred design principles, ensuring that the product meets user needs and provides a positive experience.
Skills, Qualifications and attributes for success:
- Proficient in creating prototypes that communicate user requirements effectively, and test prototypes to enhance user satisfaction.
- Ability to develop and implement strategies and expertise in leveraging strategic thinking to identify opportunities and drive business growth.
- Strong organisational and time management skills.
- Strong understanding of user-centred design principles, design thinking methodology.
- Familiarity with project management methodologies (Agile, Waterfall) and experience in leading cross-functional teams.
- Strong analytical, problem-solving, and creative thinking abilities, with a focus on delivering outcomes and results.
- A passion for innovation and a relentless drive to deliver exceptional client outcomes.
- Strong communication and presentation skills, expertise in developing and facilitating client workshops.
- Ability to create future visions for products and services that inspire and meet service user needs.
- Ability to engage directly with senior client stakeholders.
- Strong relationship-building and interpersonal skills.
To qualify for the role, you must have:
- Extensive experience in a customer practice.
- Degree in Business augmented by a qualification in STEM (e.g. Computer Science, UX Design, Product Design, Human Factors Engineering) or a related field.
- If only one qualification, then proven experience in an augmented or related field e.g., a business degree with a background in technology delivery or UX design.
- Proven track record of designing and delivering successful products or delivering digital transformation projects from strategy to implementation.
- Experience in working with developers, designers, business analysts, and testers to deliver customer-centred technology solutions, digital transformations, and design-led innovation.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
- Understanding of CMS platforms (e.g. AEM, Sitefinity), CRM platforms (e.g. Microsoft Dynamics, Salesforce), digital and emerging technologies, AI, and data & analytics.
- Experience with using Figma and Microsoft Azure.
Inclusion & Diversity:
We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You'll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry employer: Ernst & Young Advisory Services Sdn Bhd
At EY, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a strong focus on professional development, we offer extensive growth opportunities and the chance to work on transformative projects that make a real impact. Located in Belfast or Derry, Londonderry, our team collaborates across diverse sectors, ensuring that every voice is heard and valued, making it an exceptional place for those passionate about user experience and product management.
Contact Details:
Ernst & Young Advisory Services Sdn Bhd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Ernst & Young Advisory Services Sdn Bhd for a Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Ernst & Young Advisory Services Sdn Bhd before they go live!
We think you need these skills to ace Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Senior Manager, Lead UX Strategist and Product Manager, IXD, Belfast or Derry, Londonderry at Ernst & Young Advisory Services Sdn Bhd, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Ernst & Young Advisory Services Sdn Bhd does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Ernst & Young Advisory Services Sdn Bhd. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Ernst & Young Advisory Services Sdn Bhd.
How to prepare for a job interview at Ernst & Young Advisory Services Sdn Bhd
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Ernst & Young Advisory Services Sdn Bhd, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Ernst & Young Advisory Services Sdn Bhd might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Ernst & Young Advisory Services Sdn Bhd!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Ernst & Young Advisory Services Sdn Bhd is looking for.
