Senior Consultant - Managed Learning Services (MLS) - Financial Services, People Consulting

Location: London

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

People Consulting – Learning and Development – Senior Consultant (Managed Learning Services)

At EY, we are proud to partner with leading financial services organizations, empowering their teams to perform at their best.

We are on a mission to revolutionize employee experiences, build innovative learning solutions, and drive organizational change. As part of our dynamic People Consulting team, you will have the opportunity to work on exciting projects that shape the future of work.

Why This Role Matters

This is an exciting time to engage with clients on their people strategies. We invite you to join our fast-growing EY People Consulting (Learning) team as we work together to create a Better Working World. We leverage creativity, scientific insights, and industry expertise to develop impactful learning experiences for clients in Banking, Wealth and Asset Management, and Insurance. Your contributions will help clients identify skills gaps, design learning pathways, and implement effective learning functions.

Key Responsibilities

• Contribute to diverse workstreams across complex engagements in the financial services sector.
• Build and maintain strong relationships with stakeholders, acting as a trusted advisor.
• Support business development efforts by preparing proposals and delivering presentations to potential clients.
• Assist in the operational aspects and risk management of client engagements.
• Collaborate with the team to achieve strategic goals and contribute to initiatives that support the growth of the firm.

Focus on Learning Operations

In this role, you will:

• Support the development and delivery of Managed Learning Services operations, ensuring effective front, middle, and back-office functions.
• Contribute to impactful service solutions for clients, including scalable support for projects ranging from leadership programs to multi-year managed learning services.
• Drive innovation to provide market-leading, relevant solutions and thought leadership to clients.
• Help grow our learning offerings and take on operational responsibilities for various assignments.

What We’re Looking For

To succeed in this role, you should possess:

• Previous experience in a learning operations or learning administration role.
• A foundational understanding of managed learning services and their operational components.
• Core consulting skills, including project management, strong written and verbal communication, and the ability to produce robust analyses and presentations.
• Experience working with diverse stakeholders, including internal teams and external vendors, to deliver high-quality outputs.

Preferred Qualifications

• Experience in developing learning solutions, including analysis, design, and content development, to ensure measurable outcomes in large organizations.
• Familiarity with the financial services sector (banking, insurance, wealth and asset management) or a passion for the industry.

Why EY?

At EY, we are committed to building a Better Working World. Our culture promotes training, opportunities, and the creative freedom to drive change. We offer a competitive remuneration package that rewards individual and team performance, along with flexible working arrangements to support your career and personal priorities.

Join us in making a lasting impact for our clients and society by putting people at the heart of everything we do.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.