Senior Consultant, Learning Transformation Financial Services

We are proud to partner with the world’s leading financial services organisations, harnessing the power of their people and enabling them to perform at their best. Transforming the world of work, together we are:

• Revolutionising employee experiences
• Innovatively building capability and learning solutions
• Redesigning organisations, evolving cultures and driving behavioural change
• Successfully navigating a dynamic and complex regulatory change environment

There has never been a more exciting time to be working with our clients on the people agenda. We are delighted to be inviting new members to join our fast-growing team, EY People Consulting (Learning) as we build a Better Working World. To do this, we bring creativity, science and world-leading financial services insight to create engaging and impactful learning for our clients in the world’s largest Banking, Wealth and Asset Management and Insurance firms.

We advise our clients on their learning strategy, skills gaps, learning pathways, and learning functions, focusing on consulting to drive organisational performance through learning activities. With reskilling and learning a key component of all significant transformations, we create end-to-end solutions for our clients to revolutionise the learner experience, increase the success of their transformation and sustain behavioural change. We create and develop innovative and exciting learning programmes for our clients to help manage risk, adapt to regulatory change and embrace new ways of working and technologies.

We are a fast growing, innovative and entrepreneurial team. We seek collaborators, thinkers and those seeking an opportunity to join a fast-moving environment. We offer opportunities to help our clients build a better working world and the ability to guide clients to improve the skills and learning offering for their people.

Our team’s purpose: Creating a lasting, positive impact for our clients and society, by putting people at the heart of building a Better Working World.

As a member of our People Consulting team, you will:

• Contribute to workstreams across a diverse range of complex engagements in the financial services sector.
• Consult with clients to develop innovative learning strategies and solutions, adapting methods and practices to fit client needs.
• Proactively manage stakeholder relationships and build trusted relationships with clients.
• Identify new opportunities, contribute to the preparation of proposals and wider business development activities.
• Manage the operational aspects and risk management of client engagements.
• Contribute to delivery of wider strategic goals across the People Consulting team and participate in initiatives that support the growth of the firm as a whole.

With a specific focus on learning, you will:

• Advise on and develop the learning function of the future.
• Develop learning strategies for clients based on their skills requirements and learning technologies.
• Create impactful learning solutions – including the design, development and deployment of learning assets (digital and non-digital).
• Drive strategic change and organisation performance through learning activities (including learning analytics).
• Contribute to business development and client pursuit efforts by leading the preparation of proposals, innovative solutions and the delivery of presentations to potential clients.
• Contribute to growing the learning offerings and actively driving the ongoing development of the practice, contributing to or assuming operational responsibility for a range of assignments.
• Drive innovation to ensure provision of market leading, relevant and highly targeted solutions and content-rich thought leadership to clients.

Skills and attributes for success:

• Strong consulting skills with the ability to influence and persuade stakeholders to gain support for changes and key decisions.
• An interest in learning and building a better working world.
• An entrepreneurial, innovative and can-do approach.
• A growth mindset and a desire to challenge established practices.
• Resilience and ability to work under pressure to deliver pragmatic solutions.
• Creative thinking, using agile methods and innovative approaches to tackle complex problems and to deliver insightful, practical and sustainable solutions.

To qualify for this role, you must have:

• Core consulting skills gained through working in a professional services firm, global consultancy, boutique consultancy or an in-house role with exposure to large-scale programmes of work.
• Experience in change and transformation programmes, preferably with a learning focus.
• Experience working with varied stakeholders to deliver impactful and high-quality outputs.
• Strong project management and written and verbal communication skills, and experience of producing robust analysis, reports, papers and presentations.

Ideally, you’ll also have:

• Experience of working across financial services: banking, insurance, and wealth and asset management or passion and knowledge of the sector.

EY is a leading provider of business advice and services to clients in the financial services industry, working with some of the biggest names in the sector to address challenges posed by customer trends, market conditions, competition and regulators, and delivering real, sustainable change. As we strive to build a Better Working World, our culture promotes providing you with the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And, with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer a reality.

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

A little more about EY People Consulting, Financial Services: People Consulting (PC) harnesses the collective power of all of our people-related services into a single, integrated, global sub-service line. As a growing team, PC is uniquely and strategically positioned to advise financial services leaders on their people agenda in the face of increasing disruptions, an ever-changing workforce and evolving business landscapes.