At a Glance
- Tasks: Lead the design and deployment of innovative Talent solutions using AI and automation.
- Company: Join EY, a global powerhouse committed to building a better working world.
- Benefits: Flexible environment, world-class experiences, and a diverse, inclusive culture.
- Other info: Collaborative, high-performing environment with opportunities for personal and professional growth.
- Why this job: Shape the future of HR service delivery and impact 400K employees globally.
- Qualifications: Experience in Talent/HR digital products and strong stakeholder management skills.
The predicted salary is between 60000 - 80000 £ per year.
Location: London
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.
Position Summary
We are looking for a Product Consultant to help shape the future of Talent/HR Service Delivery at EY. This is a high-impact role at the centre of our transformation agenda - driving innovation through AI, automation, and user experience to deliver smarter, more efficient Talent solutions at scale. You will work across a global ecosystem to translate strategy into tangible outcomes that improve both business performance, service delivery, and employee experiences.
What will you do for Talent/HR Service Delivery
- Lead the design and deployment of Talent solutions across process, technology, and data
- Drive innovation through AI and automation to transform service delivery and user experience
- Contribute to development of the Talent Service Delivery roadmap
- Manage end-to-end delivery across global teams, including both internal and external delivery partners
- Influence senior stakeholders and ensure successful adoption across Regions and Service Lines (business)
- Use insights (data, process mining, employee feedback) to identify opportunities for optimisation and/or enhancements
- Contribute to business cases and prioritisation of strategic initiatives
- Drive simplification and reduce duplication across the Talent ecosystem
What we are looking for
- Strong experience owning a Talent/HR digital product or enterprise platform, with accountability for roadmap, prioritisation, and outcomes
- Extensive knowledge of Talent/HR transformation, service delivery, and process design
- Proven ability to deliver change in complex, global environments
- Strong stakeholder management and influencing skills, including at senior levels
- Understanding of core HR technologies (e.g. ServiceNow HRSD, SAP SuccessFactors) and emerging AI/automation trends
- Strategic mindset with the ability to translate ideas into practical, scalable solutions
- Comfortable operating in ambiguity and driving outcomes in fast-paced environments
- Practical, detail-oriented approach with a strong focus on clarity, simplicity, and employee experience
- Be at the forefront of AI-enabled Talent transformation
- Shape global solutions that impact employees at scale (400K people)
- Work in a collaborative, high-performing, and forward-thinking environment
- Influence strategic priorities and see the direct impact and outcomes of your work
What we offer you
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Product Consultant - Talent/HR Service Delivery employer: Ernst & Young Advisory Services Sdn Bhd
At EY, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that fosters innovation and collaboration. As a Product Consultant in Talent/HR Service Delivery, you will have the opportunity to drive impactful change across a global network, supported by comprehensive professional development and a commitment to employee well-being. With a focus on AI and automation, you'll be at the forefront of transforming talent solutions, all while enjoying the flexibility and diverse experiences that come with working in London.
Contact Details:
Ernst & Young Advisory Services Sdn Bhd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Consultant - Talent/HR Service Delivery
✨Tip Number 1
Network like a pro! Reach out to current or former employees at EY through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding EY's values and recent projects in Talent/HR Service Delivery. We want to see how you can contribute to their mission of building a better working world.
✨Tip Number 3
Showcase your experience with AI and automation in your discussions. Highlight specific examples where you've driven innovation or improved processes, as this aligns perfectly with what they're looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team.
We think you need these skills to ace Product Consultant - Talent/HR Service Delivery
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Product Consultant role. Highlight your experience in Talent/HR digital products and how you've driven innovation in previous roles. We want to see how you can bring your unique skills to our team!
Showcase Your Impact:When detailing your past experiences, focus on the outcomes you've achieved. Use specific examples that demonstrate your ability to manage stakeholders and deliver change in complex environments. We love seeing how you've made a difference!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate clarity and simplicity, especially when it comes to showcasing your skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team at EY!
How to prepare for a job interview at Ernst & Young Advisory Services Sdn Bhd
✨Know Your Product Inside Out
Make sure you have a solid understanding of Talent/HR digital products and enterprise platforms. Be ready to discuss your experience with specific tools like ServiceNow HRSD or SAP SuccessFactors, and how you've driven innovation in previous roles.
✨Showcase Your Stakeholder Management Skills
Prepare examples that highlight your ability to influence senior stakeholders and manage complex relationships. Think about times when you successfully navigated ambiguity and drove outcomes in fast-paced environments.
✨Demonstrate Your Strategic Mindset
Be prepared to discuss how you've translated strategic ideas into practical solutions. Use specific examples to illustrate your approach to identifying opportunities for optimisation and enhancing service delivery.
✨Emphasise Your Collaborative Spirit
EY values teamwork, so be ready to share experiences where you've worked collaboratively across global teams. Highlight how you contributed to high-performing environments and the impact of your work on employee experiences.
