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- Tasks: Provide on-site IT support, resolving software and hardware incidents for VIPs and office tech.
- Company: Global consulting firm in Manchester with a supportive work culture.
- Benefits: Competitive salary, career growth opportunities, and a collaborative environment.
- Why this job: Make a significant impact while shaping your future in a dynamic tech role.
- Qualifications: Experience with Windows, Microsoft 365, and strong communication skills required.
- Other info: Fast-paced environment where you can prioritise tasks and grow your skills.
The predicted salary is between 30000 - 42000 £ per year.
A global consulting firm in Manchester is seeking a 2nd Line IT support specialist for their On-site Technology Support team. This role involves resolving incidents related to software and hardware, collaborating with customers, and maintaining their technology experience.
Ideal candidates will have extensive support experience with Windows and Microsoft 365, alongside strong communication skills, and the ability to prioritize tasks in a fast-paced environment.
Join us to shape your future with confidence and make a significant impact in a supportive work culture.
On-site IT Support Engineer — VIP & Office Tech in Manchester employer: Ernst & Young Advisory Services Sdn Bhd
Contact Detail:
Ernst & Young Advisory Services Sdn Bhd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-site IT Support Engineer — VIP & Office Tech in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for IT support roles and practice your responses. Make sure you can showcase your experience with Windows and Microsoft 365, as well as your problem-solving skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace On-site IT Support Engineer — VIP & Office Tech in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your tech support background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our On-site Technology Support team. Share specific examples of how you've resolved incidents and collaborated with customers.
Show Off Your Communication Skills: Since this role involves working closely with customers, we need to see your strong communication skills in action. Whether it’s in your CV or cover letter, make sure to highlight times when you’ve effectively communicated technical information.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our supportive work culture!
How to prepare for a job interview at Ernst & Young Advisory Services Sdn Bhd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Microsoft 365. Be ready to discuss specific issues you've resolved in the past and how you approached them. This will show that you have the hands-on experience they’re looking for.
✨Show Off Your Communication Skills
Since this role involves collaborating with customers, practice explaining technical concepts in simple terms. You might even want to role-play with a friend to get comfortable. Clear communication can set you apart from other candidates.
✨Prioritisation is Key
In a fast-paced environment, being able to prioritise tasks is crucial. Think of examples where you had to manage multiple incidents at once and how you decided what to tackle first. This will demonstrate your ability to handle pressure effectively.
✨Research the Company Culture
Take some time to understand the consulting firm’s values and work culture. Tailor your answers to reflect how you align with their mission. Showing that you fit into their supportive work culture can make a big difference in your interview.
