At a Glance
- Tasks: Support IT asset management and assist with device builds and migrations.
- Company: Join EY, a leading global professional services firm.
- Benefits: Competitive salary, flexible working, and opportunities for growth.
- Other info: Fast-paced environment with plenty of opportunities to learn and develop.
- Why this job: Be part of a dynamic team making a real impact in IT operations.
- Qualifications: Experience in IT support and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
This role sits within EY Technology – On-site Services, providing hands‑on support across IT asset management, stock control, and end‑user device build and migration services. The role is highly operational and customer‑facing, supporting new joiners, leavers, PC refresh activity, and wider IT projects while ensuring accurate asset records and strict adherence to EY security, lifecycle, and governance processes. The role includes physical activity and direct engagement with EY personnel.
Key Responsibilities
- Receive, store, issue, and dispose of IT hardware and consumables in line with defined processes
- Maintain accurate hardware asset records in ServiceNow, including IMAC updates
- Carry out regular physical stock takes and investigate discrepancies
- Build, image, configure, and prepare PCs for new joiners, replacements, loan devices, and lost/stolen scenarios
- Diagnose PC faults and raise support tickets with hardware manufacturers
- Perform end‑user data and settings migrations following standard checklists
- Allocate devices to engineers and manage returns to IT Stores
- Issue laptops and peripherals to new starters and manage leaver returns
- Install additional software and perform quality assurance checks
- Support PC refresh programmes, office moves, events, and other IT projects
- Adhere to all EY Information Security, asset security, and lifecycle management policies
- Provide professional, responsive customer service and escalation issues where required
Skills & Experience
- Experience in a customer‑focused, professional services or IT support environment
- Strong administrative and asset management experience with high attention to detail
- Good working knowledge of PC hardware, software builds, and IT equipment lifecycles
- Confident working with asset management and ordering systems (e.g. ServiceNow, Mercury)
- Strong organisational skills with the ability to manage conflicting priorities
- Clear written and verbal communication skills
- Proficiency in Excel and standard business tools
- Practical problem‑solving skills and a proactive approach
Personal Attributes
- Professional, reliable, and customer‑focused
- Flexible, “can‑do” mindset with the ability to adapt in a fast‑paced environment
- Comfortable handling routine tasks as well as time‑sensitive operational issues
- Self‑motivated team player with a strong sense of ownership and accountability
IT Logistics and Migration Engineer - Associate in London employer: Ernst & Young Advisory Services Sdn Bhd
Ernst & Young Advisory Services Sdn Bhd is an exceptional employer, offering a dynamic and inclusive work culture in Manchester that fosters innovation and collaboration. With a strong commitment to employee development, EY provides ample opportunities for growth and advancement, alongside a flexible work environment that supports work-life balance. Joining EY means being part of a global leader in advisory services, where your contributions directly impact client success and the future of R&D tax services.
Contact Details:
Ernst & Young Advisory Services Sdn Bhd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Logistics and Migration Engineer - Associate in London
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We think you need these skills to ace IT Logistics and Migration Engineer - Associate in London
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at Ernst & Young Advisory Services Sdn Bhd and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at Ernst & Young Advisory Services Sdn Bhd
✨Master the Basics of IT Consulting
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