Global Jobs and Skills Architecture Consultant - Assistant Director in London

Location: London

Other locations: Anywhere Globally

The opportunity

Working for the Global Jobs & Skills Architecture Lead, this role will work to continuously improve and maintain an enterprise-wide skills taxonomy and job architecture, working closely with senior business leaders, our Skills Management vendors and with Talent. The role will lead, design and deliver on technology enablement of the job and skills architecture, including designing AI agents to manage a variety of processes, and prompt engineering to support review and manipulation of large datasets. The role will consider how changes to skills and the job architecture will impact downstream processes including recruitment, reward, learning, workforce planning and resource management, and work across Talent functions at global and region level to ensure the changes are understood and implemented effectively.

Your Responsibilities

• Responsible for maintaining the global skills taxonomy at EY. Ensure the skills taxonomy is accurate and maintained to reflect the skills across the EY organization, working with internal business leaders and third parties/partners.
• Ensure these skills are reflected in global technology platforms to support additional Talent and business processes.
• Lead on skills intelligence utilising analytics to show how skills attributes, for example skills adjacencies, emerging and declining skills can support key talent activities such as career development, resourcing, internal hiring and workforce planning.
• Identify opportunities where agentic AI and similar technologies can be implemented to improve the development, maintenance and accessibility of the global skills taxonomy.
• Work closely with the wider skills transformation project team, including AI Innovation and Enterprise Technology to communicate JSA requirements and embed these within the new implementations.
• Work to an agreed governance cycle to review the skills taxonomy and role/job architecture with the required business leaders.
• Ensure effective review and oversight of changes to these solutions, ensuring that the downstream impacts of these changes are considered and managed effectively.
• Build relationships with selected people in the business to ensure that the skills taxonomy includes key skills needed for the delivery of EY business.
• Anticipate skill gaps or new requirements, and where business leaders highlight key skills to be developed, liaise with L&D Business Partners to consider how learning and development can help address skills gaps or build required capability.
• Contribute to the Global Skills strategy for EY, working with the Talent Strategy and Organization Effectiveness function.
• Understand how leading skills-centric organizations operate and what is required at EY to bring visibility and knowledge of skills, and how skills can be used to support effective learning, recruitment, workforce planning and resource management.
• Promote the importance of skills to the EY organization and act as a leading voice and expert on skills and careers across the Talent function and with the business.
• As instructed by the Skills & Career Lead, develop proposals for change to enhance Global skills solutions and/or the career experience at EY.

Supervision Responsibilities

• As a member of the Global L&D team, work to define and implement effective skills and career solutions.
• Provide expert guidance to the wider Learning Impact, Innovation and Skills team on opportunities to leverage AI, and communicate JSA requirements to enable a more connected agentic system.
• Where opportunities for change to global solutions are identified, work with Talent colleagues to complete analysis and propose recommendations for change aligned to internal Global Talent governance process.
• Drive continuous improvement of the skills taxonomy and job architecture with a view of external best practices and internal stakeholder requirements.
• Enable the rest of the L&D and Talent teams to use skills as a consistent language and structure across the whole of the L&D ecosystem.
• Where changes in skills and/or roles are required, work to ensure downstream impacts are managed effectively working with multiple stakeholders across Talent and the business.
• Foster and maintain effective relationships with other Talent Function Leaders to drive consistency and alignment.

Skills and attributes for success

• Strong understanding of skills-based organizations and how skills can contribute to a high performing workforce.
• Knowledge of AI, automation and agentic capabilities relevant to skills inference, tagging, matching, governance and user experience within Talent and L&D contexts.
• Advanced understanding of the use and types of skills structures including their relationship to knowledge and tasks.
• Deep knowledge of the L&D function service delivery model and ways of working, including: function processes, technology/systems and the organization structure and roles, especially for Skills & Career solutions.
• Excellent analysis and problem-solving skills to identify issues and recommend change.
• Strong organizational skills, ability to set priorities and work to deadlines.
• Proactive and pragmatic style, agile mindset and approach to deliver global operations and enablement services under cost and time pressures.
• Strong influencing and communication skills.
• Maturity in approach to interact with Global and Super Region Talent leaders.
• Ability to use Global Technology as well as other relevant HR systems and knowledge tools.

Other Requirements

Due to global nature of the role; travel and willingness to work alternative hours will be required.

Job Requirements

Education

• Educated to degree level in a related discipline.
• Higher professional or a Masters qualification in a related discipline is preferred, not required.

Experience

• Demonstrable experience in a closely related Talent or Consulting role considering skills strategy, solutions and performance.
• Demonstrable experience of developing requirements, options and recommendations for technology-enabled Talent solutions.
• Demonstrable experience of identifying, developing and deploying agentic AI at scale.
• Demonstrable experience of operating at a senior level, building and maintaining relationships with senior business and Talent leaders at Global and Region levels.
• Demonstrable experience of having managed a team to implement quality work at pace and of resolving people issues that may arise.
• Demonstrable experience of assessing and scoping potential project/change initiatives and development of associated business cases.
• Demonstrable experience of thinking and acting strategically and commercially in pursuit of the wider business objectives.
• Demonstrable experience of working in fast-paced, demanding environment to deliver required results.

Certification Requirements

• Higher professional or masters qualification in a related discipline are preferred, not required.
• Active membership to related professional bodies or industry groups is preferred, not required.

What we offer you

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.

Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client-serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

Equal Employment Opportunity Statement

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.