Assistant Director - Outsourcing and Managed Services in London

Assistant Director - Outsourcing and Managed Services in London

London Full-Time 55000 - 65000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead sourcing strategies and manage vendor relationships in a dynamic global environment.
  • Company: Join EY, a global leader committed to building a better working world.
  • Benefits: Flexible work environment, professional development, and a diverse, inclusive culture.
  • Other info: Be part of a high-energy team that embraces change and fosters growth.
  • Why this job: Make a real impact by driving innovation and collaboration across technology sectors.
  • Qualifications: 8+ years in strategic sourcing or relevant tech/business operations experience.

The predicted salary is between 55000 - 65000 £ per year.

  • Assistant Director - Outsourcing and Managed Services
  • Other locations: Anywhere in Country

The opportunity

The purpose of the global EY organization is to Build a Better Working World.

The insights and services the organization provides help to drive long-term value for clients, people and society and to build trust in the capital markets.

An essential function under EY Business Enablement, Supply Chain Services (SCS), is a global team with more than 600 professionals in over 35 countries supporting the EY organization across the globe.

This structure helps enable knowledge-sharing across categories and regions, streamlining efforts in seeking innovative suppliers that can provide exceptional client service to maximize SCS’s value for the EY organization and the world\'s supply chain.

A key component of SCS is Global Procurement, whose purpose is to drive significant synergies and value creation from sourcing to contract lifecycle management, deliver exceptional client experiences and build more vital collaboration to manage Technology, Talent, Alliances and Brand, Marketing and Communications (BMC) categories.

We forge meaningful supplier relationships and strengthen supplier resilience to help EY maximize long-term value for its people, clients and communities.

Technology Sourcing is part of Global Procurement focusing on the requirements from the Technology team and managing circa $2.3B of spend annually.

The Technology Sourcing team supports infrastructure and services at a global enterprise scale and supports key programs and solutions globally in partnership with our EYT colleagues in order to continue to enhance EY’s position as an technology driven industry leader.

Why this role matters

Global Procurement drives synergy from sourcing through contract lifecycle management, strengthens supplier resilience and delivers exceptional internal client experience across Technology, Talent, Alliances and BMC categories.

Your key responsibilities

The Technology Sourcing Assistant Director reports into a Technology Sourcing Leader within the Technology Sourcing team and is responsible for sourcing strategy and execution, customer engagement and experience, and vendor management in line with the Global Procurement Policy and processes.

The role of the Technology Sourcing Assistant Director may include

  • Responsibility as a senior individual contributor on an Enterprise Technology Sourcing team, aligned to one or more technology categories.
  • Act as an individual contributor and trusted business advisor - managing multiple complex transactions directly or indirectly and working closely with senior stakeholders to deliver successful results.
  • Working closely with risk management business partners to minimize contractual risks to the firm whilst demonstrating year on year improvement in value for money.
  • Partnering with GCO (legal) to lead key negotiations and reporting on the quantitative and brand value delivered.
  • Effectively build a pipeline of deals and develop the appropriate resourcing plans.
  • Supporting improvement in processes, policy, systems, management information and reporting.
  • Successfully leading negotiations for global and regional deals meeting the timelines, scope, and requirements agreed with key stakeholders.
  • Working with senior EYT and Service Line stakeholders to help develop a category strategy which supports the overall global technology strategy.

Supporting the broader Technology Sourcing team in the delivery and management of procurement activities may include the following activities:

  • Manage full lifecycle of contracts for assigned programs of work and key suppliers
  • Pro-actively manage contract and license renewals
  • Build and foster collaborative working relationships with EYT and other internal business partners
  • Supporting and leading stakeholders through the Onboarding of Technology Goods and Services end- to-end process.
  • Socialization and facilitation of the Technology Sourcing policy and processes, ensuring that the project team and stakeholders understand the value of the policy and adhere to it accordingly
  • Timely and frequent submission of management information, including project status and savings reporting
  • Support for the Enterprise Technology Sourcing team in developing a strategy which adheres to the overall global technology strategy while supporting local engagements
  • Facilitation of any needed market research to identify potential suppliers, ensure competitive pricing and terms, etc.

Skills and attributes for success

  • Strong experience with senior stakeholder management with the ability to collaboratively co-develop strategies and set and manage expectations.
  • Extensive experience negotiating contracts related to technology services – particularly managed services / outsourcing
  • Heavy experience with negotiating contracts globally.
  • Experience of managing complex service agreements both from the commercial and service delivery side
  • Experience of working in a Sourcing/Procurement/Vendor Management team in a complex and global environment
  • Experience working in an IT role as part of delivering technology solutions is a plus
  • Strong influencing and networking skills as the organization relies on working in cross functional teams across borders
  • Good knowledge of technology vendors and new technologies is important to successfully work with the EYT teams
  • Up to date with all issues in the services space including Outsourcing, Infrastructure as a Service and offshoring / rightshoring
  • Strong communication skills required; must have the ability communicate in English effectively, transparently, and timely across multiple mediums (email, voice, IM, etc) in a global environment
  • The ability to independently manage and prioritize workload
  • Strong organizational skills
  • Demonstrate a positive attitude and have an appetite for challenge
  • Provide Exceptional Client Service
  • To qualify for the role, you must have
  • Required

Degree educated with

  • Minimum of 8 years experience in a strategic sourcing role
  • Alternatively, technology or business operations experience may be considered in lieu of some of the sourcing experience for the right candidate.
  • In depth experience negotiating for multiple Service delivery models (Outsourcing, Platform as a Service, Infrastructure as a Service, Software as a Service etc)
  • Experience of stakeholder management at a senior level in their current or previous role
  • Ideally, you will also have
  • Excellent oral, written communication and presentation skills in business English.
  • Experience with a global, culturally diverse organization.
  • Experience working collaboratively, virtually and independently.
  • What we look for
  • We are looking for a high-energy individual who embraces change to ensure we continue to strategically deliver world class innovative solutions to the global EY organization in an ever-changing business environment.
  • You simplify complexity, align diverse stakeholders, and turn business strategy / roadmaps into repeatable delivery and realized benefits.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences.

We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Learn more .

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Contact Details:

Ernst & Young Advisory Services Sdn Bhd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Director - Outsourcing and Managed Services in London

Get Savvy with Industry Perks

Join procurement and purchasing forums or groups where pros hang out, like CIPS (Chartered Institute of Procurement & Supply). They'll share the inside scoop on job openings that might not show up on traditional job boards!

Show Off Your Skills

Consider creating a portfolio that outlines your achievements in procurement, like cost-saving initiatives or supplier management strategies. Having tangible evidence of your skills can really set you apart when applying to companies like Ernst & Young Advisory Services Sdn Bhd.

Tap into Your Network

Leverage LinkedIn to connect with professionals in procurement—follow relevant hashtags, join groups, and engage in discussions. This is a great way to get noticed by potential employers before they even post a job!

Keep Your Eyes on Job Boards

With full-time positions, timing can be everything. Set alerts on job boards specifically for procurement roles. Don't wait for a job posting to close; apply through our website as soon as you see a fit—being proactive can give you the edge!

We think you need these skills to ace Assistant Director - Outsourcing and Managed Services in London

Stakeholder Management
Contract Negotiation
Vendor Management
Sourcing Strategy
Procurement Processes
Service Delivery Management
Communication Skills

Some tips for your application 🫡

Show Off Your Procurement Know-How:When you're crafting your CV, make sure to highlight any procurement-specific skills you've got. Talk about your experience with supplier negotiations, cost analysis, or inventory management. If you’ve used software like SAP or Oracle, don’t forget to mention that too – it shows you know your way around the tech side of things!

Quantify Your Achievements:In procurement, numbers matter. Use your CV and cover letter to showcase any quantifiable achievements you've made in reducing costs or improving efficiencies. For example, mentioning that you helped save 20% on purchasing costs last year is way more impressive than just saying you managed the budget!

Tailor Your Cover Letter to Ernst & Young Advisory Services Sdn Bhd:Your cover letter should read like you’re chatting directly to Ernst & Young Advisory Services Sdn Bhd. Research the company’s procurement strategy, mention how your skills align with their goals, and share your enthusiasm for contributing to their success. This personal touch can really set you apart from the crowd!

Professional Certs Can Go a Long Way:If you've got any procurement-related certifications, such as CIPS or APICS, make sure they're front and centre on your CV. These qualifications show you're serious about your career in procurement and are committed to continuous learning. It’s a great way to signal your expertise and dedication to potential employers like Ernst & Young Advisory Services Sdn Bhd.

How to prepare for a job interview at Ernst & Young Advisory Services Sdn Bhd

Show Off Your Negotiation Skills

In procurement, strong negotiation skills are key. Be ready to share examples of past negotiations where you've successfully saved costs or improved supplier terms. We want to hear how you approached those situations and the strategies you used to achieve positive outcomes!

Know Your Tools

Make sure you’re familiar with procurement software and tools commonly used in the industry, such as SAP Ariba or Coupa. Come prepared to discuss any experiences you've had with these tools or similar platforms, as we need someone who can hit the ground running at Ernst & Young Advisory Services Sdn Bhd!

Understand Market Trends

As a procurement professional, being aware of market trends can set you apart. Brush up on recent developments in supply chain management or procurement best practices and think about how they could impact your role at Ernst & Young Advisory Services Sdn Bhd. Bringing a current perspective will show your enthusiasm for the industry.

Demonstrate Your Team Player Attitude

A full-time position means you'll be working closely with various teams. Be prepared to discuss how you collaborate with others, manage conflicts, and build relationships with stakeholders. Sharing anecdotes about past teamwork experiences will highlight your ability to fit into Ernst & Young Advisory Services Sdn Bhd's culture.