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- Tasks: Join the SaaS Centre of Excellence to manage indirect tax technology solutions and support product development.
- Company: EY is a global leader in professional services, dedicated to building a better working world.
- Benefits: Enjoy flexible work options, world-class training, and a diverse, inclusive culture.
- Why this job: Be part of an innovative team shaping the future of tax technology with real-world impact.
- Qualifications: 2+ years in Indirect Tax, strong analytical skills, and experience with tax software solutions required.
- Other info: Opportunities for professional growth and collaboration with global teams.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: London
Other locations: Anywhere in Region
Date: Mar 17, 2025
Requisition ID: 1589727
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
The opportunity
With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new “Centre of Excellence” (CoE) to support SaaS solutions throughout their lifecycle. The objectives of the SaaS CoE are twofold:
- Operational management of Tax and Law SaaS solutions
- Sales enablement and support to drive the market success of these solutions.
In joining the SaaS CoE, you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports. We are looking for an Indirect Tax professional to join the Global VAT Reporting Tool (GVRT) content team within the SaaS CoE, dedicated to achieving success in the continued development of the content management of the product, helping drive efficiency through this technical role, which spans across indirect tax knowledge and system level product support.
Your key responsibilities
Your responsibilities will include:
- Working closely with the Product Manager and Content Manager to proactively assess how local indirect tax legislative and administrative updates could impact the central product configuration
- Developing a comprehensive knowledge of the solution
- Authoring documentation to explain content updates and configuration changes to internal and client users
- Investigating and resolving incoming content and product-related tickets and incidents from the support desk
- Proactively identify improvements that could apply across multiple countries, using examples from individual countries
- With authorization from the Product Manager, execute system level product changes to ensure that content changes are reflected accurately in the software
- Working with regional specialists and the content team to ensure that content configuration for each country remains up to date and compliant with local requirements
- Collaborating with the e-filing team to ensure that XML and other technical filing outputs remain up to date with technical schemas
Skills and attributes for success
We are looking for people with excellent communication abilities with relevant experience from indirect tax and indirect tax technology, preferable an indirect tax SaaS solution. To qualify for the role, you must have:
- A background in VAT/GST advisory, compliance and reporting, with exposure to multiple countries/jurisdictions
- Experience with use and/or implementation of Indirect Tax reporting software solutions
- Strong analytical skills and capable of independently resolving issues
- Communicates successfully with both technical and non-technical audiences in both written and verbal communication
- Ability to work with stakeholders and colleagues from a range of disciplines and backgrounds in a professional and collaborative way
Ideally, you’ll also have
- Experience working in a professional services environment
- Understanding of other Indirect Taxes (Plastic Packaging Tax, Insurance Premium Tax, etc.)
- Familiarity with the Agile methodology or other product development methodologies
- Good technology proficiency (Excel, automation, BI, etc.)
- Experience with GVRT
What we look for
2+ years Indirect Tax experience
What we offer
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence? Apply today.
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.
EY | Building a better working world
Indirect Tax Technical Content Specialist employer: Ernst & Young Advisory Services Sdn Bhd
Contact Detail:
Ernst & Young Advisory Services Sdn Bhd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Indirect Tax Technical Content Specialist
✨Tip Number 1
Familiarise yourself with the latest trends in indirect tax technology, especially SaaS solutions. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the indirect tax field, particularly those who have experience with VAT/GST advisory and compliance. Attend industry events or webinars to connect with potential colleagues and learn more about the challenges they face.
✨Tip Number 3
Brush up on your analytical skills by working on case studies or simulations related to indirect tax reporting. Being able to demonstrate your problem-solving abilities with real-world examples can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with various indirect tax software solutions during the interview. Highlight any specific projects where you contributed to system changes or improvements, as this will showcase your hands-on expertise.
We think you need these skills to ace Indirect Tax Technical Content Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Indirect Tax Technical Content Specialist position. Understand the key responsibilities and required skills, especially those related to indirect tax and SaaS solutions.
Tailor Your CV: Customise your CV to highlight relevant experience in VAT/GST advisory, compliance, and reporting. Emphasise any experience with indirect tax software solutions and your ability to communicate effectively with both technical and non-technical audiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and how your background aligns with EY's objectives. Mention specific experiences that demonstrate your analytical skills and ability to work collaboratively with diverse teams.
Highlight Relevant Skills: In your application, be sure to highlight your strong analytical skills, technology proficiency, and familiarity with Agile methodologies. These attributes are crucial for the role and should be clearly articulated in your application.
How to prepare for a job interview at Ernst & Young Advisory Services Sdn Bhd
✨Know Your Indirect Tax Fundamentals
Brush up on your knowledge of VAT/GST advisory, compliance, and reporting. Be prepared to discuss how these concepts apply across different jurisdictions, as this role requires a solid understanding of indirect tax principles.
✨Familiarise Yourself with SaaS Solutions
Since the position is within a SaaS Centre of Excellence, make sure you understand the basics of Software-as-a-Service solutions, particularly in relation to indirect tax technology. Be ready to share any relevant experiences you've had with such systems.
✨Demonstrate Strong Communication Skills
This role involves communicating with both technical and non-technical audiences. Prepare examples of how you've successfully conveyed complex information in an understandable way, showcasing your ability to bridge the gap between different stakeholders.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've independently resolved issues, especially related to indirect tax software or content management. Highlight your analytical skills and how they contributed to successful outcomes in previous roles.
