At a Glance
- Tasks: Manage complex employee relations cases and provide expert advice on people change programmes.
- Company: Join EY, a global leader in building a better working world.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative team culture with excellent career development opportunities.
- Why this job: Make a real impact by shaping employee relations in a dynamic environment.
- Qualifications: Experience in employee relations and strong knowledge of employment law required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Birmingham
Hybrid working: Currently in the office one day per week
Role purpose and accountabilities
ER Managers are trusted advisors to the business across a range of complex ER issues that are escalated from the Counsellor Advice Team. Accountable for resolving medium, high-risk and complex cases with support from senior ER colleagues as required. The role holder will provide support as part of an ER team.
Reporting line: ER Senior Manager
Key Responsibilities:
- ER case management
Lead the end-to-end management of medium, high-risk and complex ER matters that are not appropriate for management by the Counsellor Advice Team, informing and consulting with Senior ER colleagues, Strategic Talent Consultants, Legal and business stakeholders as appropriate, and in line with Talent Operating Model. Analyse and assess the risks associated with individual cases, including the impact on the individual, team and wider business. Proactively identify development needs of key stakeholders/groups to improve understanding of ER management, employment law and EY policies and procedures, and develop solutions as required. Maintain case management system data and accurate MI to monitor compliance against standards, enable regular reporting to key stakeholders and highlight potential root cause of identified trends and recommend actions to develop solutions. Collaborate and work closely with members of the Counsellor Advice Team to ensure seamless quality service across our UK geography and businesses, identifying any key trends and ensuring any key findings are escalated.
- Projects
Provide expert advice and support on the preparation, delivery and implementation of people change programmes, ER projects and initiatives as required (e.g. TUPE, mergers, acquisitions, reorganisation, redundancy, etc), partnering with Strategic Talent Consultants, Organisation Change and Talent OD programme manager and the business as appropriate. Support line managers to develop their people management skills through coaching on issues and more formal training programmes as required. Contribute to the wider learning of the ER team by sharing knowledge and conducting regular reviews of internal ER case management processes.
- Relationship management
Build trust and a safe environment with multiple contacts throughout the business on ER matters. Collaborate with STCs, key business stakeholders and legal as required. Team closely with ER colleagues and Counsellor Advice Team.
Skills
- Excellent working knowledge of employment law and employee relations.
- Ability to deal with ambiguity and complex situations, advising business assertively with limited support or guidance.
- Ability to quickly build strong and trusting relationships at all business levels and to work effectively as a team.
- Comfortable with Excel (Intermediate level), PowerBI and with manipulating data.
- Ability to maintain confidential information in a professional manner.
- HR qualification, ideally CIPD qualified.
Experiences
- Solid experience of dealing with complex Employee Relations cases up to and including liaison with external third parties.
- Hands on experience of organisational change programmes and dealing with complex capability management, disciplinaries, grievances, absence/OH cases, redundancies, TUPE etc.
- Evidence of supporting, coaching and developing junior colleagues as well as peers.
- Evidence of having dealt with busy workload in an organised manner, juggling multiple priorities and with attention to detail where there are competing demands on workload and deliverables.
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Employee Relations Manager - Birmingham - 12 Month FTC employer: Ernst & Young Advisory Services Sdn Bhd
Ernst & Young Advisory Services Sdn Bhd is an exceptional employer, offering a dynamic and inclusive work culture in Manchester that fosters innovation and collaboration. With a strong commitment to employee development, EY provides ample opportunities for growth and advancement, alongside a flexible work environment that supports work-life balance. Joining EY means being part of a global leader in advisory services, where your contributions directly impact client success and the future of R&D tax services.
Contact Details:
Ernst & Young Advisory Services Sdn Bhd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Manager - Birmingham - 12 Month FTC
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at Ernst & Young Advisory Services Sdn Bhd and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace Employee Relations Manager - Birmingham - 12 Month FTC
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at Ernst & Young Advisory Services Sdn Bhd. So, don’t be shy about laying it all out there!
How to prepare for a job interview at Ernst & Young Advisory Services Sdn Bhd
✨Showcase Your Adaptability
Given that this is a temporary HR role at Ernst & Young Advisory Services Sdn Bhd, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that Ernst & Young Advisory Services Sdn Bhd uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at Ernst & Young Advisory Services Sdn Bhd.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at Ernst & Young Advisory Services Sdn Bhd.
