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- Tasks: Process time off requests and manage HR administration efficiently.
- Company: Join EY, a global leader in assurance and advisory services.
- Benefits: Competitive pay, flexible working, and career development opportunities.
- Why this job: Make a real impact while building your HR skills in a supportive environment.
- Qualifications: Previous admin experience and strong attention to detail required.
- Other info: Enjoy a hybrid work model and contribute to exciting HR projects.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Location: Birmingham
Other locations: Primary Location Only
Date: 18 Sept 2025
Requisition ID: 1644815
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Reporting to: Time Off Team Leader
Location: Birmingham (Full time, hybrid working, currently 1 day per week in office)
Working as part of EY’s UK Talent Shared Services (UK TSS) centre, the Time Off coordinator will be responsible for processing all time off requests and sickness absence.
The opportunity
In this role, you will provide efficient and effective processing of HR administration within specific procedural and service guidelines. You will be responsible for the accurate and speedy processing of all leave of absence activity (family leaves, unpaid leave, sickness absence etc) in accordance with agreed key performance indicators, and the coordination of this information for the precise processing of payroll activity.
You will have the opportunity to develop professional working relationships with key Talent stakeholders including HR Business Consultants and other operational contacts. You should be committed to your own personal development through completion of appropriate learning, and the development of the team by identifying potential process improvements. You will also have the opportunity to contribute to wider Talent Shared Services and HR projects and initiatives.
Your key responsibilities
- Deliver excellent service in line with leave of absence processes and ensure service level agreements are achieved. Follow work instructions to execute transactions of requests for time-off during employment.
- Undertake cyclical activity aligned to the annual operational calendar.
- Self-review that all process steps and payroll actions are fully completed to ensure accurate payroll processing and eradication of errors.
- Action housekeeping and other related reports, taking appropriate actions identified within the reports.
- Process administration in relation to employees requesting time-off including: sickness absence, maternity, paternity, shared parental leave and unpaid leave.
- Resolve queries initiated by the EY Help HR Contact Centre team that require further investigation.
- Ensure satisfactory closure of issues that develop into cases, and ensure any learning is taken on board.
- Maintain an up to date knowledge of current EY policy and process developments.
- Ensure compliance with the Firm’s policies, best HR practice and employment legislation at all times.
- Regularly support the continuous improvement initiative.
Skills and attributes for success
We are looking for people with previous administration experience, ideally within a service delivery environment.
To qualify for the role you must have:
- An ability to work to and enhance prescribed HR procedures
- Attention to detail and a focus on accuracy and quality
Ideally, you’ll also have:
- Knowledge of operational HR systems
What we look for
We are looking for an enthusiastic individual with excellent communication and client service skills. If you have a strong interest in providing generalist HR administration, if you are a team player who supports your colleagues and you’re committed to your own personal development, this role is perfect for you.
What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around.
- Opportunities to develop new skills and progress your career.
- The freedom and flexibility to handle your role in a way that’s right for you.
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.
About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Build your legacy with us.
Apply now
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
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EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
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Time Off Coordinator - Associate - 12 months - Birmingham employer: Ernst & Young Advisory Services Sdn Bhd
Contact Detail:
Ernst & Young Advisory Services Sdn Bhd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Time Off Coordinator - Associate - 12 months - Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at EY on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you'd handle time-off requests or resolve employee queries. We want you to show off your problem-solving skills!
✨Tip Number 3
Dress the part! Even if it's a virtual interview, looking professional can make a great first impression. It shows you're serious about the role and respect the company culture.
✨Tip Number 4
Follow up after your interview with a thank-you email. It's a simple way to express your appreciation and keep your name fresh in their minds. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Time Off Coordinator - Associate - 12 months - Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Time Off Coordinator role. Highlight your previous admin experience and any relevant HR knowledge to show us you’re the perfect fit!
Show Off Your Attention to Detail: In this role, accuracy is key! Use specific examples in your application that demonstrate your attention to detail and how you've successfully managed similar tasks in the past.
Be Yourself: We want to get to know the real you! Let your personality shine through in your application. Share your enthusiasm for HR and how you can contribute to our team culture at EY.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Ernst & Young Advisory Services Sdn Bhd
✨Know Your Stuff
Before the interview, make sure you’re familiar with EY’s leave of absence processes and HR policies. Brush up on any relevant legislation and be ready to discuss how you can ensure compliance and accuracy in processing time-off requests.
✨Showcase Your Attention to Detail
Since this role requires a keen focus on accuracy, prepare examples from your past experience where your attention to detail made a difference. Whether it was catching an error in payroll or improving a process, these stories will highlight your suitability for the role.
✨Demonstrate Your Client Service Skills
EY values excellent communication and client service skills. Think of instances where you’ve resolved queries or provided exceptional support to colleagues or clients. Be ready to share these experiences to show you’re a team player who can handle HR administration effectively.
✨Emphasise Continuous Improvement
In your interview, express your commitment to personal development and process improvement. Discuss any initiatives you’ve taken in previous roles to enhance efficiency or quality, as this aligns perfectly with EY’s focus on continuous improvement within their Talent Shared Services.
