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For Companies At a Glance
- Tasks: Lead a team to deliver amazing customer service and maximise sales in our jewellery store.
- Company: Join Signet, the UK's leading diamond jewellery retailer with over 270 stores.
- Benefits: Enjoy competitive pay, sales incentives, staff discounts, and career development opportunities.
- Why this job: Kickstart your management career while sharing your passion for jewellery with customers.
- Qualifications: Retail or customer service experience, strong communication skills, and a flair for selling.
- Other info: Flexible hours during peak times and a supportive environment for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Our Supervisors have a special talent for amazing our Customers!
We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Locations
Supervisor in York, Yorkshire employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in York, Yorkshire
✨Tip Number 1
Get to know the products inside out! When you’re chatting with customers, your knowledge about the gems and watches will really shine through. It’s all about making that connection and showing off your expertise.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build your confidence. The more you engage with people, the easier it’ll be to build rapport with customers when you land that interview.
✨Tip Number 3
Don’t forget to showcase your ambition! During interviews, share your career goals and how you see yourself growing within the company. We love seeing candidates who are eager to develop their skills and take on new challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, keep an eye on your emails for updates – we want to make sure you don’t miss any exciting opportunities!
We think you need these skills to ace Supervisor in York, Yorkshire
Some tips for your application 🫡
Show Off Your Product Knowledge: When you're writing your application, make sure to highlight any experience you have with product knowledge, especially in retail. We want to see how you can bring our jewellery to life for customers!
Be Yourself: Let your personality shine through in your application! We love outgoing and confident individuals who can build rapport with customers. Don’t be afraid to show us who you are!
Tailor Your Application: Make sure to tailor your application to the Supervisor role. Mention specific skills and experiences that align with what we’re looking for, like coaching new team members or achieving sales targets.
Stay on Top of Your Emails: After you submit your application, keep an eye on your inbox! We’ll send you updates and next steps, so don’t miss out on any important information about your application process.
How to prepare for a job interview at Ernest Jones
✨Know Your Products Inside Out
Before the interview, make sure you brush up on your product knowledge. Understand where the gems come from and how the watches work. This will not only impress the interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided amazing customer service in the past. Think about specific situations where you went above and beyond to help a customer. This will demonstrate your ability to be a role model for other team members.
✨Be Ready to Coach and Lead
Since the role involves coaching new team members, think about your leadership style. Be prepared to discuss how you would help others develop their product knowledge and customer service skills. This shows you're ready for the responsibilities of a Supervisor.
✨Express Your Ambition
Let them know you're looking to grow within the company. Talk about your career goals and how this position fits into your plans. Showing ambition can set you apart as someone who is eager to take on challenges and develop further.
