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For Companies At a Glance
- Tasks: Lead a team, provide amazing customer service, and share your product knowledge.
- Company: Join H. Samuel, part of the world's largest diamond jewellery retailer.
- Benefits: Competitive salary, staff discounts, and career development opportunities.
- Why this job: Be a role model in a fun, fashion-forward environment while growing your career.
- Qualifications: Retail or customer service experience with strong communication skills.
- Other info: Embrace your unique style in a business casual dress code.
The predicted salary is between 18000 - 24000 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoos, piercings and style!
Your Background
You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
Your rewards
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends. What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!
Be part of something special! Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Truro employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Truro
✨Tip Number 1
Get to know the products inside out! When you’re chatting with customers, your knowledge about the gems and watches will really shine through. It’s all about making that connection and showing off your expertise.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to build your confidence. The more you can engage with people, the better you’ll be at building rapport with customers in-store.
✨Tip Number 3
Don’t forget to showcase your personality! H. Samuel loves unique styles, so let your individuality come through in your interactions. Being yourself will help you connect with customers on a personal level.
✨Tip Number 4
Apply through our website for a smoother process! Once you submit your application, keep an eye on your emails for updates. Being proactive shows your enthusiasm and commitment to joining the team.
We think you need these skills to ace Supervisor in Truro
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! We love seeing applicants who can reflect our brand's culture and vibe, so don’t be afraid to showcase your style and individuality.
Highlight Your Product Knowledge: Make sure to mention any relevant experience you have with jewellery or retail. We’re looking for someone who can bring product knowledge to life, so share any stories or examples that demonstrate your understanding of the products we sell.
Be Customer-Focused: Since amazing customer service is key for us, include examples of how you've gone above and beyond for customers in the past. This will show us that you have the communication skills and confidence we’re after!
Keep an Eye on Your Inbox: After you submit your application, keep checking your emails! We’ll send you updates about the next steps, including a short online assessment and possibly a video interview. Don’t miss out on any important info!
How to prepare for a job interview at Ernest Jones
✨Know Your Products
Before the interview, dive deep into the products that H. Samuel offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you built rapport with customers and resolved any issues. This will demonstrate your ability to be a role model for amazing customer service.
✨Dress to Impress (Casually!)
Embrace the business casual dress code by showcasing your unique style. Wear something that reflects your personality while still looking professional. This will help you fit in with the brand culture and show that you understand their values.
✨Be Ambitious and Ready to Learn
Express your ambition during the interview. Talk about your career goals and how this role as a Supervisor is a stepping stone for you. Highlight your eagerness to learn and grow within the company, as they value potential and development.
