At a Glance
- Tasks: Lead a dynamic team to achieve sales targets and create an inspiring store environment.
- Company: Join H. Samuel, a brand that celebrates individuality and customer-first values.
- Benefits: Enjoy competitive salary, generous discounts, and a minimum of 33 days holiday per year.
- Other info: Embrace a culture of diversity and inclusion with excellent career progression opportunities.
- Why this job: Make a real impact by inspiring your team and delivering amazing customer experiences.
- Qualifications: Proven leadership skills and a passion for retail and customer service.
The predicted salary is between 30000 - 40000 £ per year.
Role Overview
Our Store Managers are inspirational role models who aspire to continuously improve!
As Store Manager here at H. Samuel in Truro you will be responsible for achieving the store’s targets through promoting a sales culture in‑store, building and inspiring a strong customer‑first team, and ensuring compliance with company policies and procedures. You will also be responsible for consistent compliance with company instructions, policies and processes, control of costs, payroll, shrinkage and expenses for the store, and will oversee the planning and organisation of operational activities within the store. We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations. As the face of H. Samuel, you should reflect our brand, culture and customers. We celebrate the unique personalities of our team members and maintain a fashion‑conscious, business casual dress code.
Responsibilities
- Ensure the store achieves its targets and promotes a sales culture in‑store.
- Build, coach and inspire a strong customer‑first team.
- Maintain compliance with company policies and procedures.
- Control costs, payroll, shrinkage and expenses.
- Plan and organise operational activities within the store.
Qualifications
- An excellent track record of successfully achieving KPI's.
- Experience holding accountability for managing the commercial performance of a store.
- Experience leading store teams.
- Experience with target‑setting and interpreting business data.
- Ability to inspire, coach and develop the team to maximise potential and performance.
- Proven track record of role‑modelling and consistently delivering amazing customer experiences.
- Clear passion for our products and a customer‑centric mindset.
- A competitive spirit.
- Basic knowledge of legislative responsibilities such as recruitment, employment law, health and safety, trading standards.
Benefits
- Competitive salary including sales incentives.
- Generous discount of up to 30% off our products from day one.
- Annual enhanced discount to celebrate the day you joined our team.
- Retirement savings plans with flexible saving options.
- Immediate life assurance from day one.
- A minimum of 33 days holiday per year.
- Recognised qualifications, study support and structured career progression.
- Health and wellbeing scheme.
- Financial wellbeing scheme.
- Give As You Earn scheme – an easy way to support causes close to your heart.
- Real Rewards – exclusive discounts on groceries, travel and leisure.
Equality & Diversity
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Store Manager - Truro employer: Ernest Jones
H. Samuel in Truro is an exceptional employer that fosters a vibrant and inclusive work culture, where Store Managers are empowered to lead with passion and creativity. With competitive salaries, generous discounts, and a strong focus on employee growth through recognised qualifications and structured career progression, we ensure our team members feel valued and supported. Our commitment to diversity and wellbeing, alongside a minimum of 33 days holiday per year, makes H. Samuel a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Truro
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know someone at H. Samuel. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching H. Samuel's values and culture. Show us how you embody our customer-first mindset and how you can inspire a team to achieve targets. We love candidates who align with our brand!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through! Think about examples from your past experiences that demonstrate your leadership and sales skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you're genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace Store Manager - Truro
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love our products and how you can inspire a customer-first team.
Be Specific About Your Experience:Make sure to highlight your previous experience in managing store performance and achieving KPIs. We’re looking for concrete examples that demonstrate your ability to lead and motivate a team.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Store Manager role at H. Samuel. Show us why you’re the perfect fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ernest Jones
✨Know Your Numbers
Before the interview, brush up on your KPIs and any relevant sales data. Be ready to discuss how you've achieved targets in the past and how you plan to do so at H. Samuel. This shows you're not just a people person but also someone who understands the business side of things.
✨Showcase Your Leadership Style
Think about examples where you've inspired and developed your team. Prepare to share specific stories that highlight your coaching abilities and how you've built a customer-first culture. This will demonstrate that you can lead boldly and effectively.
✨Dress the Part
Since H. Samuel has a fashion-conscious, business casual dress code, make sure you reflect this in your interview attire. Dressing appropriately not only shows respect for the company culture but also helps you feel more confident during the interview.
✨Be Customer-Centric
Prepare to discuss your passion for customer service and how you've delivered amazing experiences in previous roles. Think of specific instances where you went above and beyond for customers, as this aligns perfectly with H. Samuel's values.
