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For Companies At a Glance
- Tasks: Lead a team to deliver amazing customer service and maximise sales in our jewellery store.
- Company: Join Signet, the name behind H. Samuel and Ernest Jones, with over 270 stores in the UK.
- Benefits: Enjoy competitive salary, sales incentives, staff discounts, and career development opportunities.
- Why this job: Kickstart your management career while sharing your passion for jewellery with customers.
- Qualifications: Retail or customer service experience with strong selling and communication skills.
- Other info: Dynamic environment with training programmes to help you grow your talent.
The predicted salary is between 28800 - 43200 £ per year.
Our Supervisors have a special talent for amazing our Customers! We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!
You will be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You will also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.
Your Background
You will have retail or customer service experience, but what really sets you apart is your ability to sell. You will have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You will also be ambitious. Being a Store Supervisor is a stepping stone into your first management role - and with our coaching, training and support, you can develop quickly.
What’s next?
When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by the store manager inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.
We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.
What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent.
Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.
Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.
Supervisor in Telford employer: Ernest Jones
Contact Detail:
Ernest Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Telford
✨Tip Number 1
Get to know the products inside out! When you’re chatting with potential employers, show off your knowledge about jewellery and watches. This will not only impress them but also demonstrate your passion for the role.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family where you can showcase your ability to connect with customers. This will help you feel more confident during interviews and assessments.
✨Tip Number 3
Don’t forget to check your emails regularly! After applying through our website, keep an eye out for updates about your application. Quick responses can set you apart from other candidates.
✨Tip Number 4
Be ready to shine in your video assessment! This is your chance to show your personality and enthusiasm for the role. Prepare a few key points about why you want to join us and how you can contribute to the team.
We think you need these skills to ace Supervisor in Telford
Some tips for your application 🫡
Show Off Your Product Knowledge: Make sure to highlight any experience you have with product knowledge in your application. We want to see how you can bring our jewellery to life for customers, so share examples of how you've done this before!
Be Yourself in the Video: When it comes to the video assessment, just be yourself! We’re looking for your personality and passion for customer service. Let us see why you’d be a great fit for our team and how you can wow our customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences that match the Supervisor role. We love seeing candidates who take the extra step to connect their background to what we’re looking for.
Stay on Top of Your Emails: After you apply, keep an eye on your inbox! We’ll be sending updates about your application, and you don’t want to miss out on any important information. Regularly checking your emails will help you stay in the loop.
How to prepare for a job interview at Ernest Jones
✨Know Your Products Inside Out
Before the interview, dive deep into the products the company offers. Understand the origins of the gems and the mechanics behind the watches. This knowledge will not only impress your interviewers but also show that you’re genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you built rapport and resolved issues. This will demonstrate your ability to be a role model for amazing customer service.
✨Practice Your Communication Style
Since communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences and skills.
✨Express Your Ambition
Let them know you see this position as a stepping stone towards management. Share your career goals and how you plan to grow within the company. This shows that you’re not just looking for a job, but a long-term career path.